Aerial Watts
Dacula,GA
Summary
Dynamic professional with a proven track record at St. Louis Bread Company, excelling in time management and attention to detail. Recognized for enhancing customer satisfaction through high-quality baked goods and efficient operations. A fast learner adept at problem-solving, committed to fostering a positive work environment and driving team success.
Overview
2026
2026
years of professional experience
Work History
Assistant
Smart Results, Realtor and Estate Sales
Canton, Georgia
03.2025 - 02.2026
- Fostered a positive work environment through effective interpersonal communication and proactive collaboration.
- Welcomed guests with warmth and professionalism, ensuring a positive first impression.
- Collaborated with management to deliver strategic support for key business operations.
- Supported manager by overseeing various business operations and ensuring efficiency.
- Accelerated project completion timelines by effectively managing multiple tasks under tight deadlines.
- Enhanced customer service success rates by efficiently resolving issues.
- Led special projects of varying complexity to enhance team efficiency.
Game Room Attendant
Midnight Hour
Conley, GA
1999 - 2009
- Facilitated customer engagement by guiding game selection and delivering gameplay instructions.
- Oversaw cleanliness and organization of game room equipment and supplies.
- Oversaw game room operations to maintain safety and enhance patron enjoyment.
- Addressed customer inquiries and concerns to elevate guest experience.
- Facilitated customer ticket and points redemption for prizes, ensuring a positive experience.
- Elevated customer experience by maintaining a clean and safe gaming environment.
- Oversaw cash transaction processes, ensuring accurate currency handling and register balancing at shift completion.
- Welcomed and educated customers regarding attractions, promotions, and current pricing to enhance service quality.
- Facilitated organization of special events to deliver memorable experiences for guests.
- Cultivated guest relationships to drive repeat business through personalized service and attention to preferences.
- Executed thorough cleaning and sanitization of chairs, booths, and game stations to uphold health standards.
- Executed promotional activities to attract new customers and enhance loyalty among existing patrons.
- Documented daily opening and closing reports to ensure accurate sales reconciliation.
- Executed regular inventory audits to ensure optimal stock levels.
- Executed cash handling responsibilities, ensuring accurate change distribution and balanced cash drawers at shift conclusion.
- Assisted customers by welcoming and greeting them. Addressed inquiries and provided support to enhance customer satisfaction. Contributed to positive experiences for customers.
- Ensured cleanliness and safety of work environment by actively monitoring surroundings for trash and debris.
- Cultivated and strengthened positive relationships with patrons, team members, and supervisors.
- Oversaw gameplay operations and monitored guest activities to mitigate theft risks.
- Managed refreshments counter operations, ensuring efficient food item sales and optimal stock levels.
Overnight Baker
St. Louis Bread Company
Atlanta, Georgia
1997 - 1999
- Prepared a variety of baked goods, ensuring freshness and quality standards.
- Operated baking equipment, adhering to safety protocols and operational guidelines.
- Managed inventory levels of baking ingredients, minimizing waste and optimizing supply usage.
- Collaborated with team members to maintain cleanliness and organization in the production area.
- Monitored oven temperatures and baking times to ensure consistent product quality.
- Assisted in training new staff on baking techniques and operational procedures.
- Maintained a clean and sanitary work environment, adhering to food safety regulations and standards.
- Participated in staff meetings to share best practices or address areas requiring improvement, fostering a culture of continuous learning and growth.
- Maximized freshness of products by accurately rotating stock according to expiration dates or seasonal demand fluctuations.
- Trained new bakers on equipment operation, recipe preparation, and company procedures, fostering a supportive learning environment.
- Supported store management in achieving sales targets through consistent production of popular items during peak demand periods.
- Contributed to the success of special events or promotions by efficiently preparing large quantities of baked goods for customer enjoyment.
- Enhanced customer satisfaction by consistently producing high-quality baked goods in a timely manner.
- Reduced waste by closely monitoring inventory levels and adjusting baking schedules accordingly.
- Improved overall product presentation by applying meticulous attention to detail when shaping dough, glazing pastries, or icing baked goods.
- Increased overall efficiency with precise measurement and mixing of ingredients for consistent product quality.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Trained new employees on bakery methods and procedures.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Managed display cases to verify freshness and attractiveness of products.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Education
Interior Design
Art Institute of Atlanta
Atlanta, NESkills
- Fast learner
- Time management
- Attention to detail
- Problem-solving
Timeline
Assistant
Smart Results, Realtor and Estate Sales
03.2025 - 02.2026
Game Room Attendant
Midnight Hour
1999 - 2009
Overnight Baker
St. Louis Bread Company
1997 - 1999
Interior Design
Art Institute of Atlanta