Bianca Garcia
Houston
Summary
Dynamic administrative professional with a proven track record in managing office operations and providing exceptional support to business leaders and teams. Known for strong organizational and communication skills, consistently fostering a positive atmosphere that prioritizes customer satisfaction and high-quality outcomes. Committed to optimizing processes and contributing to team success while demonstrating adaptability in meeting evolving demands. Eager to leverage these strengths in an entry-level leasing position to drive company goals forward.
Overview
5
5
years of professional experience
Work History
Assistant
Aloha Beauty Lounge
Tomball, Texas
- Screened or answered email messages to support consistent and timely communication
- Planned and organized meetings, conferences, and events by handling logistics and materials
- Organized and prioritized competing challenges in fast-paced environment
- Shared knowledge and offered guidance to employees and customers
- Completed daily opening, closing and administrative tasks for smooth business operations
- Observed and maintained daily inventory levels based on current sales.
Receptionist
Infinite nails & spa
Houston, Texas
06.2021 - 04.2023
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Updated and managed digital and physical office records
- Stocked break rooms and copy rooms with essentials and inventory
- Interacted with guests using professional, friendly customer service
- Managed incoming and outgoing mail and deliveries to support efficient office operations
- Worked with patients to reschedule appointments and meet individual needs
- Cleaned and organized lobby and reception areas to maximize guest comfort
- Handled incoming and outgoing phone calls and routed callers to appropriate personnel
- Addressed workplace problems by anticipating, preventing and solving situations to satisfy customers.
Learning Center Teacher
Bright Star Learning Center
Tomball, Texas
04.2023 - 10.2023
- Communicated with parents and guardians regarding student success, concerns and challenges
- Enforced classroom rules to encourage positive behavior
- Observed students to identify concerns and developed strategies to address challenges
- Planned and delivered lessons to meet academic, behavioral and functional skills requirements
- Supervised and mentored teaching assistants working with students with disabilities
- Maintained compliance with regulatory requirements surrounding IEP development and implementation
- Used multisensory and differentiated learning to meet students' varying needs and interests
- Handled day-to-day needs and special projects with good multitasking and research skills.
Receptionist
Real Property Management Preferred
Houston, TX
10.2023 - Current
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- collected money and gave to the person responsible
Move in Coordinator
Real Property Management Preferred
Houston, TX
03.2023 - Current
- Communicated effectively with owners, residents, and on-site associates.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Scheduled appointments with tenants to pick up keys.
- Coordinate any future payments needed (security deposit, 1st months rent, Prorate)
- provide utility services information
- take properties off/on HAR and company website
Leasing Agent
Hamilton Point Investments
Houston, TX
10.2024 - 01.2025
- Conducted property tours for prospective tenants, showcasing available units and community amenities.
- Assisted in processing rental applications, ensuring compliance with company policies and local regulations.
- Managed lease agreements, coordinating with clients to finalize terms and facilitate smooth transitions.
- Utilized property management software to track tenant interactions and maintain accurate records.
Assistant Property Manager
Hamilton Point Investments
Houston, TX
01.2025 - Current
- Implemented efficient filing systems for tenant records, improving accessibility and organization of documentation.
- Developed training materials for new team members, enhancing onboarding processes and team performance consistency.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Supported lease administration by preparing documents and facilitating communication between tenants and management.
- Monitored property inspections, identifying areas for improvement to enhance resident satisfaction and property value.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Education
High School Diploma -
Klein Cain High School
Klein, TexasSkills
- File Management
- Data Entry
- Office Equipment
- Administrative Support
- Support Services
- Fast Learner
- Time Management
- Fast learner
Languages
Spanish
Full Professional
Timeline
Assistant Property Manager
Hamilton Point Investments
01.2025 - Current
Leasing Agent
Hamilton Point Investments
10.2024 - 01.2025
Receptionist
Real Property Management Preferred
10.2023 - Current
Learning Center Teacher
Bright Star Learning Center
04.2023 - 10.2023
Move in Coordinator
Real Property Management Preferred
03.2023 - Current
Receptionist
Infinite nails & spa
06.2021 - 04.2023
Assistant
Aloha Beauty Lounge
High School Diploma -
Klein Cain High School