Aerianna Young
Woodbridge,VA
Summary
Warehouse operations professional with strong background in efficient package handling and inventory management. Consistently ensures accurate and timely processing of shipments, contributing to streamlined warehouse operations. Known for strong teamwork, reliability, and ability to adapt to shifting priorities.
Experienced with managing package handling tasks efficiently and accurately. Utilizes strong organizational skills to ensure timely and precise processing of shipments. Track record of maintaining safety standards and fostering collaborative team environment.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Jets Pizza
06.2024 - 07.2025
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Package Handler
Florida Institute of Technology
08.2023 - 05.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Used hand-held scanners and physical logs to accurately track item movements.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Checked products for damage or other issues before packing into boxes.
- Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
- Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
- Followed verbal and written instructions to properly move and ship products.
Customer Sales Representative
Kennedy Space Center Visitor Complex
11.2022 - 02.2023
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
- Verified delivery schedules and processes.
Sales Representative
Vector Marketing Company
08.2022 - 09.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Tutor Mentor
Osbourn Highschool
08.2018 - 05.2022
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Promoted a positive classroom culture by establishing clear expectations and fostering respect among students.
- Collaborated with fellow educators to develop interdisciplinary lesson plans that connected various subject areas for a more comprehensive understanding of content.
- Actively participated in professional development opportunities to stay informed about current trends in education and continuously refine teaching methods for optimal results.
- Assessed student progress regularly, providing timely feedback and adjusting teaching methods accordingly for improved comprehension.
- Enhanced students'' critical thinking skills by incorporating problem-solving activities into the curriculum.
Education
High School Diploma -
Osbourn Highschool
Manassas, VAAssociate of Science - Science
Northern Virginia Community College
Annandale, VA05-2026
No Degree - Astrobiology
Florida Institute of Technology
Melbourne, FL05-2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Heavy lifting
- Shipping and receiving
- Sorting packages
- Loading and unloading
- Order picking
- Hand-eye coordination
- Maintaining records
- Warehouse equipment
- Warehouse safety
Timeline
Delivery Driver
Jets Pizza
06.2024 - 07.2025
Package Handler
Florida Institute of Technology
08.2023 - 05.2024
Customer Sales Representative
Kennedy Space Center Visitor Complex
11.2022 - 02.2023
Sales Representative
Vector Marketing Company
08.2022 - 09.2022
Tutor Mentor
Osbourn Highschool
08.2018 - 05.2022
High School Diploma -
Osbourn Highschool
Associate of Science - Science
Northern Virginia Community College
No Degree - Astrobiology
Florida Institute of Technology
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