Aerieal C Allen
Decatur,GA
Summary
To obtain a position that will allow me to utilize and enhance my leadership skills, knowledge and personality in a career that supports contribution and growth.
Hardworking and dedicated team player with excellent communication, organizational and time management skills. Accelerated learner who is able to adapt and thrive in fast pace environments. Critical thinker who is self-motivated and is keenly aware of the need to have superb customer service skills.
Overview
6
6
years of professional experience
Work History
Dental Office Assistant
MouthPeace Dental LLC
05.2024 - Current
- Improved patient satisfaction by efficiently managing appointment scheduling and cancellations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Provided essential administrative support by performing tasks such as drafting correspondence, managing calendars, and maintaining office files, contributing to overall office efficiency and productivity.
- Maintained strict adherence to all safety protocols and regulations, ensuring a safe environment for both patients and staff members at all times.
- Open Dental
Delivery Driver, Shipping
House2Home Deliveries
09.2021 - 06.2022
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Maintained a clean driving record while completing multiple daily deliveries.
- Maintained safe dispatching protocol.
- Meticulously assisted with interviewing and hiring
Sales Associate
Victoria's Secret PINK
11.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Chic Fil A
12.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Smoothie king
02.2018 - 12.2018
- Team Member
- Graciously greeted guests upon arrival
- Meticulously took and confirmed orders
- Meticulously prepared orders
- Ensured work environment was tidy and clean
- Ensured supplies were stocked daily.
Education
High School Diploma -
Miller Grove High School
Lithonia, Georgia05.2017
Skills
- 75wpm Microsoft, Windows, Excel, Outlook, PowerPoint DOT Certified
- Proactive attitude
- Claims status
- Phone Etiquette
Timeline
Dental Office Assistant
MouthPeace Dental LLC
05.2024 - Current
Delivery Driver, Shipping
House2Home Deliveries
09.2021 - 06.2022
Sales Associate
Victoria's Secret PINK
11.2019 - 07.2020
Sales Associate
Chic Fil A
12.2018 - 08.2019
Smoothie king
02.2018 - 12.2018
High School Diploma -
Miller Grove High School