AERIN CHUNG
Carrollton,TX
Summary
Experienced Medical Interpreter adept at facilitating effective communication between English-speaking providers and Korean-speaking customers.
Trained and practiced 40 times of venipuncture performance at DMS Care Training Center.
Knowledgeable about medical terminology and procedures across various specialties. Goal is to bring energy, motivation, and passion to serve people, delivering this synergy into an art form in the work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Korean Medical Interpreter
Languagelink
01.2011 - Current
- Enhanced interactions by providing on-site interpretation services at clinics and hospitals and over the phone interpretation for English-speaking providers and Korean-speaking customers or patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
Health Assistant
International Community Health Services
02.2009 - 07.2010
- Worked as a house medical interpreter for Korean patients.
- Informed patients, the result from blood work over the phone.
- Guided patients to the places where they need to go, such as the lab, patient consultation room, patient education room, acupuncture treatment room, and the front desk.
- Facilitated smooth communication between patients and healthcare providers as a team, addressing concerns, and clarifying treatment plans.
SALES CLERK AT CDS MERCHANT SERVICES
Creditcard Data Services
01.2008 - 01.2010
- Provided sales services and customer services for credit card merchant services company
- During this time of employment, I was the sales force bringing in new clients by visiting small businesses
- Managed existing merchant to retail relationships assisting with questions and troubleshooting.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Education
ASSOCIATE DEGREE -
CHUNGKANG COLLEGE OF CULTURAL INDUSTRIES
01.2002
Skills
- Bilingual communication
- Fluent in Korean language
- Medical Terminology proficiency
- Interpretation skills
- Anatomy and Physiology Familiarity
- Friendly customer service skills
- Enthusiastic communications skills
- Neat organization skills
- Cultural Sensitivity
- Attention to Detail
- Client Confidentiality
Certification
* Certified Phlebotomy Technician (CPT) by NHA
* Certified Korean Medical Interpreter by DSHS
* Certified Completion Training of HIPAA
* BLS by AHA
Accomplishments
Certified Phlebotomy Technician (CPT) by NHA 2024
Certified Medical Interpreter by DSHS 2009
Certificate of Completion of HIPAA training 2024
BLS by AHA 2024
Certificate of Completion of Microsoft Excel 2003
Certificate of Completion of Microsoft Word 2007
Timeline
Korean Medical Interpreter
Languagelink
01.2011 - Current
Health Assistant
International Community Health Services
02.2009 - 07.2010
SALES CLERK AT CDS MERCHANT SERVICES
Creditcard Data Services
01.2008 - 01.2010
ASSOCIATE DEGREE -
CHUNGKANG COLLEGE OF CULTURAL INDUSTRIES
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