Aerion Frazier
Las Vegas,USA
Summary
CCompassionate medical assistant with extensive experience in patient care and administrative support. Expertise in optimizing insurance verification and billing processes, resulting in enhanced patient satisfaction and streamlined operations. Strong commitment to maintaining confidentiality and accuracy while fostering positive patient interactions..
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front-back office
American Urgent Care
Las Vegas, USA
06.2025 - Current
- Expedited check-in process by streamlining insurance verification and optimizing billing practices.
- Documented patient interactions accurately in electronic health record system.
- Managed patient demographics, scheduled appointments, and conducted intakes efficiently.
- Referrals, prior Authorizations
- Assisting with research projects related to venipuncture techniques or other aspects of phlebotomy practice as required.
- Monitored patient heart rhythms using EKG machines.
- Assisted in patient history taking, physical examination and diagnosis under supervision of attending physician.
Medical Assistant
Medallus Medical Urgent Care/Primary Care
04.2020 - 11.2022
- Answering multiple phone lines, reviewing lab orders-shipping, requesting medical records, (COVID19) RAPID -PCR testing reading and documenting results.
- Verifying all insurance verification for commercial Medicaid and medicare.
- Schedule appointments, Assist in well women exams, phlebotomy, suture removal, assist in minor surgery, fluorescent eye stain, Ekg, holter monitor, dressing change, Drug screening.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sports physicals.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Banner Health
05.2017 - 08.2019
- Handled patient registration, measured vitals, and managed front desk and back office tasks.
- Coordinated communication between physicians, caregivers, and patients to enhance patient care and address inquiries.
- Facilitated lab diagnostic results, assisted with well women exams, and performed suture removal and DME usage support.
- Applied casts and splints to immobilize injuries in patients.
- Managed 40+ daily calls for insurance verification and prior authorizations for HMO/PPO, ensuring timely patient access to care.
- Maintained clean exam rooms' surgical instruments.
- Submitted clinical documentation in accordance with agency policy.
Medical Assistant
Terros Behavior Health/ contract
01.2016 - 01.2017
- Executed patient registration and managed front desk and back office duties to ensure compliance with agency policies and enhance patient experience.
- Obtained insurance verification and completed billing, coding, and co-payment tasks to streamline financial processes for patients.
- Assisted clinicians in scheduling medical plans of care and confirming appointments.
- Maintained and sterilized surgical instruments to uphold safety standards.
- Measured patient vitals and provided education on healthy lifestyle choices.
- Supported physicians with substance abuse intake, mental health evaluations, and medication reconciliation.
- Facilitated navigation for patients to housing resources during evaluations, improving access to essential support services.
Education
Associate's degree - Healthcare
Arizona College-Glendale
Glendale, AZ01-2016
Diploma - Medical Assisting
Everest college
Tacoma, WA02-2012
Skills
- Triage and patient care
- Phlebotomy skills
- Vital signs monitoring
- EKG interpretation
- Medical scheduling
- Patient support services
- Patient assistance
- ICD-10 coding
- HIPAA compliance knowledge
- Medical terminology expertise
- Document management skills
- Medical records handling
- EMR management
- Insurance verification processes
- Office software usage
- Multi-line phone systems
- Laboratory procedures
- Document review
- Process improvement
- Office administration
- Team collaboration
Certification
- (NCCT) Certified Medical Assistant
- CPR Certification
- BLS Certification
Timeline
Front-back office
American Urgent Care
06.2025 - Current
Medical Assistant
Medallus Medical Urgent Care/Primary Care
04.2020 - 11.2022
Medical Assistant
Banner Health
05.2017 - 08.2019
Medical Assistant
Terros Behavior Health/ contract
01.2016 - 01.2017
Associate's degree - Healthcare
Arizona College-Glendale
Diploma - Medical Assisting
Everest college