Aeryn Bocox
Moline
Summary
Dynamic and engaging professional with a proven track record at Starbucks, adept at fostering customer loyalty and upselling products, enhancing store sales. Skilled in time management and exceptional customer service, I excel in fast-paced environments, ensuring both efficiency and a positive customer experience. My background also includes enriching students' lives as a Dance Instructor, highlighting my versatile communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
06.2022 - 07.2024
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Packaged bagels, muffins, and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Dance Instructor
Backstage Dance and Tumbling
09.2023 - 03.2024
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Provided feedback, guidance, and support to students on participation and performance.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Taught and explained choreography by breaking down steps and demonstrating moves.
Education
No Degree - Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL05-2028
High School Diploma -
Moline High School
Moline06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Exceptional customer service
- Decision-making
- Excellent memory
- Professional demeanor
- Product upselling
- Multitasking and organization
- Speedy and efficient
Timeline
Dance Instructor
Backstage Dance and Tumbling
09.2023 - 03.2024
Barista
Starbucks, Barista
06.2022 - 07.2024
No Degree - Law Enforcement And Justice Administration
Western Illinois University
High School Diploma -
Moline High School