Aeva Frimming
Evansville,IN
Summary
Guest Services professional with demonstrated success in optimizing policies, coordinating events and managing guest services operations. Well-versed in handling VIP guests and groups. Knowledgeable about customer preferences, industry standards and successful strategies for maintaining guest loyalty and building long-lasting relationships.
Overview
2
2
years of professional experience
Work History
Guest Service and Engagement
Target
09.2021 - Current
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Maintained up-to-date knowledge of products and services offered.
- Reviewed upcoming events and planned for expected challenges.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
Education
High School Diploma -
Francis Joseph Reitz High School
Evansville, IN05.2021
Skills
- Guest Satisfaction
- Loyalty Building
- Rewards Programs
Timeline
Guest Service and Engagement
Target
09.2021 - Current
High School Diploma -
Francis Joseph Reitz High School