Summary
Overview
Work History
Education
Skills
Timeline
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Vinutha Prabhu Gangadhar

Cumberland,RI

Summary

An energetic professional and fast learner with experience performing Business Analyst\ UAT testing \ Fraud analyst\investigator roles; with excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Senior Fraud Analyst

Santander Bank
08.2020 - Current
  • Santander Bank is one of the top retail banks by deposits and offers everything from basic checking and savings accounts to comprehensive financial solutions
  • The Santander Group is a group of global retail and commercial banks with over 102 million customers and over 14,000 branches – more than any other bank in the world
  • Perform background research and documenting the business case with complete details
  • Perform duties as assigned including trouble shooting operational issues, participation in projects, reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner
  • Prepare Word, PowerPoint, Excel, and data visualization experience
  • Prepare charts and diagrams to assist in problem analysis and submits recommendations for solution
  • Monitor and coach in all types of fraud scenarios
  • Monitor real time queues and identify high risk transactions within the business portfolio
  • Make appropriate and prompt decisions to identify potential complex fraud within defined guidelines
  • Build Solid relationship building skills and ability to deal with internal/external resources
  • Work independently and with a team to handle all issues while working under strict time constraints
  • Handle a variety of investigations with increasing levels of complexity
  • As required, interact with customers, Contact Center and branches over the phone.

Market Analyst

Nityanjan Institute of Computer Education
Bangalore
06.2009 - 12.2010
  • Prepared extensive documentation to devise strategies for driving sales growth across the
    business.
  • Worked closely with software development team to design and develop robust solutions meet
    company requirements for functionality, scalability and performance.
  • Worked closely with diverse training product development teams to validate and model
    emerging markets.
     Using SQL Analyzed new student enrollments and devise strategies and existing approaches
    to the development of business and making changes where appropriate
  • Set targets for new business development for the business development managers and
    executives. Interviewing and hiring new members of the business development team
  • Implemented new business initiatives across the new business and sales teams
  • Worked closely with team members to generate new business within large accounts
  • Maintained quality service by following organization standards and Performed setting up
    meetings with prospective customers to sell the company's products and services
  • Provided support to Chief Executive by preparing and submitting various data reports by
    assembling, preparing, and analyzing data using Excel and PowerPoint
  • Also occasionally performed overseeing of every day management of business development team

Education

B.Com -

Sri Sai college for women

Skills

  • JIRA
  • MS office (Word, Excel, PowerPoint, Visio), Ultra EDIT
  • SQL Server

Timeline

Senior Fraud Analyst

Santander Bank
08.2020 - Current

Market Analyst

Nityanjan Institute of Computer Education
06.2009 - 12.2010

B.Com -

Sri Sai college for women

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Vinutha Prabhu Gangadhar