Yolanda Irizarry
Queens,NY
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
20
20
years of professional experience
Work History
Local 1549 Representative
Local 1549, Afscme
New York, NY
09.2023 - Current
- Assisting AFSCME Administrativeship with separating 911 from Local 1549, having over 900 members sign the Local separation petition. I volunteered in AFSCME VMO in Denver in June 2023, where I was able to talk to the communities and help them join the union. I also volunteered in Staten Island VMO, where we were able to go door knocking, speak to the members, and get them more involved with the union.
NYPD Police Communication Technician
New Yor Police Department
New York, NY
09.2004 - Current
- Handle emergency phone calls calmly and obtained pertinent information with composed approach.
- Verified that all messages were received correctly before closing out calls with appropriate acknowledgements.
- Dispatch police, fire and EMS units to respond to emergent situations with established procedures.
- Train new Police Communication Technicians on departmental policies, procedures, protocols and operating systems related to communications duties.
Education
High School Diploma -
Franklin K. Lane High School
Brooklyn, NY06-1999
Skills
- Customer Support
- Technical Troubleshooting
- Needs analysis
Timeline
Local 1549 Representative
Local 1549, Afscme
09.2023 - Current
NYPD Police Communication Technician
New Yor Police Department
09.2004 - Current
High School Diploma -
Franklin K. Lane High School
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