Vivek Vardhan Varanasi
Chandler,AZ
Summary
15x Salesforce Certified and accomplished Technical Architect offering 16 years' experience in comprehensive solution design, development and architecture for Salesforce projects. Attentive collaborator and communicator from project conception to completion. Creative in devising solutions to improve business operations and meet clients' technical and functional needs with cost effective solutions without compromising on the quality. Seasoned team leader possessing the technical and interpersonal skills to provide exceptional project deliverables. Self motivated, functioning with a high degree of autonomy with accountabilities span across multiple functional and technical areas with a wide range of complexity. Salesforce Administrator and Salesforce Developer Trainer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Domain Architect
Arch Capital Group Ltd.
Sanborn, IA
02.2019 - Current
- Provide domain architecture leadership and strategy development for current and future initiatives.
- Provide thought leadership for Continuous Improvement initiatives.
- Collaborate with business and IT stakeholders to define technical requirements and service levels, integration mechanisms, and solution architectures.
- Develop and document architecture patterns, technical specifications, physical architecture, process diagrams, systems maps, service interfaces, data modeling etc.
- Lead teams in solving complex technical problems. Identify technical design risks and develops mitigating approaches.
- Ensure Salesforce development teams follow best practices when architecting, programming or documenting solutions.
- Provide coaching and direction to team members as needed.
- Provide best practices and third-party solution alternatives when necessary for functional design documentation.
- Provide Architecture Design flows and Data model diagrams using lucid charts and MS Visio.
- Develop Proof-Of-Concepts (POC) to demonstrate solutions to business stakeholders, product owner before implementation
- Collaborate with implementation team to develop, test, and implement application to meet requirements
- Lead design discussions and requirements with Product Owners and Business Stakeholders
- Lead Integration requirements, design and solutioning ( Utilizing Salesforce Platform Events, Outbound messages, Callouts, Web methods, Kafka Events)
- Perform quality code review and removed technical debt and security vulnerabilities.
- Lead and present new features in Monthly Developer Review meetings.
- Played Critical role in DevOps Evolution from basic change sets to Autorabit to CircleCI to GitHub Actions. Hands on knowledge on all aspects of DevOps. Evaluating Salesforce DevOps Center.
- Provided Integration design solutions for seamless customer preference management that involves OneTrust, Salesforce, Gryphon and Pardot, Software AG.
- Evaluated Einstein Case Classification, Einstein Service Cloud Voice, Einstein Case Routing, Einstein Case Wrap Up, Einstein Activity Capture, Salesforce to Microsoft Team Integration etc.
- Provided strategy for Archiving Salesforce Data using Bulk 2.0 extracts to AWS S3 and then to Snowflake.
Sr Software Engineer
Lowe's Companies, Inc.
Los Alamitos, CA
06.2015 - 12.2019
- Implemented Salesforce for Sales Cloud, Service, Experience along with SI.
- Delivered lot of Salesforce enhancements using Salesforce Apex, Aura Components, LWC Developments, Salesforce Flows, and other Salesforce declarative tools.
- Well versed with Salesforce CI/CD using GitHub Actions, CircleCI, sfdxCLI, AutoRABIT , Change Sets.
- Designed and implemented high quality service cloud solutions by integrating CTI Call Centers into Salesforce, Email-to-Case for emails with high end automations for milestones, escalations, routing emails using Omni Channel, Live chat implementation to serve browser and mobile experiences.
- Improved systems with addition of new features by adopting new Salesforce release updates and new features.
- Provided expert level guidance to integration partners while using Salesforce API's, Salesforce Authentication. Provided Postman collections for external developers to make integration developments easy.
- Successfully designed and implemented Integrations by collaborating closely with Integration teams leveraging platform events, Outbound messages, Callouts, Salesforce Apis, Bulk 2.0, Bulk, REST, SOAP calls.
Software Engineer
Ford Motor Company Us
Sanborn, NY
06.2012 - 06.2015
- Integrated Salesforce User Management with SAP HR using Webmethods as integration layer for automated user creation, profile/permission/Public Group assignments, activation and deactivations.
- Developed number of interfaces in SAP CRM to meet Salesforce Integrations and Customer needs using ABAP and SAP configurations.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
SAP CRM Techno Functional Consultant
GlobalSoft Solutions
San Francisco, CA
09.2009 - 05.2012
- Developed number of Reports, Interfaces, Conversions, Enhancements and Forms using SAP ABAP in SAP CRM and SAP ECC.
- Implemented numerous BADIs in SAP CRM using ABAP for Customer, Product, Opportunity, Lead, Activity, Activity journal modules to meet various business requirements.
SAP CRM Consultant
Shika Consulting Services
San Francisco, CA
07.2006 - 08.2009
- Traveled to client locations to implement SAP solutions and offered post-installation support services using SAP CRM 4.0, 5.0. 7.0
- Executed and managed over 6 successful SAP implementation projects for large enterprises.
Education
Master of Science - Mechanical Engineering
Cleveland State University
Cleveland, OH05.2006
Skills
- Architecture: Enterprise Architecture, Business Strategy, Conceptual and Technical Designs, Cost Analysis
- Salesforcecom: Sales Cloud, Service Cloud, Experience Cloud, Service Cloud Voice, Einstein Case Classification
- Salesforce Development: APEX, LWC/Aura, APIs, Java Script, Process Automation, Async Apex, Queueable Apex, Integration, Security, UI Designs
- DevOps: GitHub,GitHub Actions, BitBucket, CircleCI, AutoRABIT, CI/CD Pipleline orchestration
- App Exchange: BS Connects, Gryphon, WalkMe, CVent, Salesforce Maps, Enosix, Local Search, Twilio, iCertis, Pardot
- Integration: Web Methods, SOAP, REST, Bulk 20, Graph QL, Platform Events, Change Data Capture, Pub Sub Api, Salesforce functions
- Salesforce Trailhead Allstar Ranger (600 Badges and 300k points)
- Project Management: Jira Software, Confluence, MS-Visio, Agile, SCRUM, Lucid Chart
- Strong Analytical and Problem-solving skills
- Shell Script, Python, ABAP, HTML, CSS
Certification
- Salesforce Certified System Architect
- Salesforce Certified Application Architect
- Salesforce Certified Platform Developer II
- Salesforce Certified JavaScript Developer I
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Timeline
Domain Architect
Arch Capital Group Ltd.
02.2019 - Current
Sr Software Engineer
Lowe's Companies, Inc.
06.2015 - 12.2019
Software Engineer
Ford Motor Company Us
06.2012 - 06.2015
SAP CRM Techno Functional Consultant
GlobalSoft Solutions
09.2009 - 05.2012
SAP CRM Consultant
Shika Consulting Services
07.2006 - 08.2009
Master of Science - Mechanical Engineering
Cleveland State University
- Salesforce Certified System Architect
- Salesforce Certified Application Architect
- Salesforce Certified Platform Developer II
- Salesforce Certified JavaScript Developer I
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Similar Profiles
Shalanda Durrant-ThomasShalanda Durrant-Thomas
Reinsurance Group Information Systems Manager at Arch Capital Group Ltd.Reinsurance Group Information Systems Manager at Arch Capital Group Ltd.
Shanmugam SundaramShanmugam Sundaram
Director of Network Infrastructure at Arch Capital ServicesDirector of Network Infrastructure at Arch Capital Services
Francesca StillFrancesca Still
Junior Support Adviser at Arch CapitalJunior Support Adviser at Arch Capital