Lauren Fox
Greenville,NC
Summary
Dedicated and adaptable team member with a proven track record of completing quality work independently. Highly organized and friendly with extensive experience in food service and cash handling. Exceptional communication and multitasking skills. Committed to learning and advancing professionally while upholding the values of quality and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recreation Service Attendant
East Carolina University-Bethel Elementary School
Greenville, NC
09.2023 - Current
- Greeted customers upon entering the Recreation Center and answered any questions they had.
- Assisted customers in finding items and provided knowledge when needed.
- Performed cashier duties such as ringing up purchases, taking payments, providing change and issuing receipts.
- Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
- Provided information to students, staff and guests in person, over phone and via e-mail.
Receptionist
Hogan and Brewer PLLC
Hendersonville, NC
05.2024 - 08.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Updated and recorded customer or client information to maintain accounts.
Team Leader
Panera Bread
Hendersonville, NC
02.2022 - 05.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Collaborated with managers to identify areas where additional skills are needed by staff members.
Team Member
Panera Bread
Hendersonville, NC
02.2021 - 02.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Resolved customer issues promptly in a professional manner.
Education
Political Science
East Carolina University
Greenville, NCEast Henderson High School
East Flat Rock, NCSkills
- Cash handling expertise
- Strong Work Ethic
- Flexible Schedule
- Customer Service
- Scanner Systems
- Cleaning and sanitation
- ID Verification
- POS System Operation
Certification
- CPR and First Aid Certified
Timeline
Receptionist
Hogan and Brewer PLLC
05.2024 - 08.2024
Recreation Service Attendant
East Carolina University-Bethel Elementary School
09.2023 - Current
Team Leader
Panera Bread
02.2022 - 05.2024
Team Member
Panera Bread
02.2021 - 02.2022
- CPR and First Aid Certified
Political Science
East Carolina University
East Henderson High School
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