Afefa Sadik
Lakewood,Ohio
Summary
Adaptable and transformational leader who can demonstrate exceptional communication skills and make critical decisions during challenges.
A leader who can interact professionally, works independently, effectively and can maintain an effective work environment.
Fluent in Arabic.
Healthcare Coordinator with over 6 years of experience caring for patients through regular checkups, medication, exams and lifestyle interviews. Documented changes in patient's health throughout care and noted any concerning changes in condition. Recommended and referred patients to other specialized healthcare providers depending on condition.
Overview
15
15
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
General Manager
GCL of Cleveland INC.
06.2019 - 03.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
GCl of Akron Inc.
06.2019 - 03.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
CIP Healthcare Coordinator
CIP Healthcare Inc.
02.2017 - Current
- Coordinating each patients care, for multiple providers
- Ensure effective treatment plans timely by making sure treatment plans are updated
- Assisted on educating patients on their conditions , and monitor progress
- Advocating on behalf of patients
- Collaborating on any necessary interventions while complying with healthcare regulations and ensuring patients confidentiality
- Assisting in developing metal health treatment plans with the collaboration of mental health specialists
- Understanding of special behaviors
- Used strategies to implement treatments necessary for patients
- Advising patients on health and development of treatment plans , coordinated by professional specialist
- Collaborate with additional health professionals: doctors/physicians, nurses, administers and other health care staff
Sr. Pharmacy Tech
Walgreens Pharmacy
08.2008 - 12.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Lead Sr. Pharmacy Technician in a high volume Pharmacy
- Data entry in Intercom Plus
- Accepted Prescriptions over the phone from doctors offices
- Preforming OARRS reports on patients
- Understanding immunizations schedules ; Knowledge of (SAR) (VAR)(VIS)
- Proper management and storage of immunization supplies and vaccine doses in the pharmacy
- Safe delivery of immunizations directly to patients; conducted flu clinics
- Strong decision making ability
- Expert understanding of medicare and medical processing
- Exceptional work on chargebacks , dealing with third party insurance companies resolving prescription insurance issues and processing procedures
Education
PTCB Certification Sr. CPhT-Adv
Walgreens Pharmacy
08.2019
B.A. Sociology -
Cleveland State University
Cleveland, OH01.2004
01.2004
Associate of Science - Criminology
Cleveland State University
Cleveland, OH 08.2000 - 12.2002
Skills
- Excellent management skills
- Maintained, supervised, and managed eight employees
- Knowledge of office practices and procedures
- Highly organized and detail-oriented
- Proficient in operating computers
- Proficient in Word, Excel and Outlook
- Able to maintain a professional work demeanor, Strong Professional Appearance and highly motivated
- Strong interpersonal and communication skills with keen ability to multitask a variety of challenges and responsibilities
- Dependable, reliable, strong patience, works effective under pressure, able to maintain sensitive and confident information
Field Of Accomplishment
- Created, developed and organized a successful Gift Card Processing Company
- Created a POS technology system that helped the business reach its full protentional needs
- Oversaw eight office employees in a high-volume processing company
- Reconized by the BBB for 3 years in a row
References
Miasa Jabarrin, Cuyahoga County Auditor's Office, 216-645-7209
Certification
- First Aid and CPR Training - 2019
- Certified Pharmacy Technician Sr. CPhT 2008
- CHpT -Adv Immunization Administration Certification 2019
Timeline
General Manager
GCL of Cleveland INC.
06.2019 - 03.2023
General Manager
GCl of Akron Inc.
06.2019 - 03.2023
CIP Healthcare Coordinator
CIP Healthcare Inc.
02.2017 - Current
Sr. Pharmacy Tech
Walgreens Pharmacy
08.2008 - 12.2021
Associate of Science - Criminology
Cleveland State University
08.2000 - 12.2002
PTCB Certification Sr. CPhT-Adv
Walgreens Pharmacy
B.A. Sociology -
Cleveland State University