Aferdita Bislimi
Palmyra,VA
Summary
Dynamic Assistant Customer Service Manager at Food Lion with proven expertise in CRM software and exceptional problem-solving skills. Adept at enhancing customer relations and training staff, leading to improved service efficiency. Recognized for effective cash handling and fostering a collaborative team environment, ensuring a customer-focused approach in all operations.
Overview
10
10
years of professional experience
Work History
Assistant Costumer Manager
Food Lion
09.2015 - Current
Assistant costumer service manager all the duties caring for customers also reports,cash research,over short reports , deposit change orders etc.
Education
High School Diploma -
Luciano Motroni
KosovoSkills
- CRM software proficiency
- Microsoft outlook, word, and Excel
- Customer service
- Problem-solving
- Cash handling
- Excellent time management skills
- Customer relations
- Training and mentoring
- Team building and leadership
- Training and coaching
- Customer focused
- Effective workflow management
- Staff training
- Exceptional telephone etiquette
- Issue resolution
- New hire training
- Policy enforcement
- Administrative support
- Employee scheduling
- Customer relationship management (CRM)
- Sales expertise
- Audit support
Timeline
Assistant Costumer Manager
Food Lion
09.2015 - Current
High School Diploma -
Luciano Motroni