Summary
Overview
Work History
Education
Skills
Leadershipandextracurriculars
Timeline

Afia Boateng

Bowie,MD

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Finish Line (In Macy's)
04.2022 - 05.2023
  • Greeting and assisting customers courteously, maintaining knowledge of store inventory and promotions, process transactions accurately, keeping the sales floor organized and clean
  • Staying informed about sales events and promotion, and handling customer inquiries and returns professionally.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service

Abapee Services Inc.
06.2021 - 05.2023
  • Provide customer service to patrons and perform sales
  • Food packaging and handling
  • Catering events.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 60%.

Education

Bachelors of Science - Public Health

Towson University, Towson, MD
05.2025


  • African Diaspora Club (ADC) Member

High School Diploma -

Bowie High School, Bowie, MD
05.2021


  • 3.8 GPA
  • National Honor Society Member
  • Elected to Treasurer for Student Government Association from 2018-2021
  • African Student Association Member/ Dancer
  • Honor Roll from 2018-2021

Skills

  • Detail-Oriented
  • Reliable
  • Effective communication
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving skills

Leadershipandextracurriculars

  • African Diaspora Club (ADC), General Member, Towson, MD, 08/2021, Present, Provides a space to be able to participate and attend events for African students at Towson University
  • George Washington University Hospital, Volunteer, Washington, DC, 05/2022, 08/2022, Volunteered we help with delivering items to patients and their families, helped with moving around equipment for vitals, and gave special assignments around the hospital.

Timeline

Sales Associate - Finish Line (In Macy's)
04.2022 - 05.2023
Customer Service - Abapee Services Inc.
06.2021 - 05.2023
Towson University - Bachelors of Science, Public Health
Bowie High School - High School Diploma,

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Afia Boateng