Overview
Work History
Education
Skills
Timeline
Generic

Afiya Alleyne

Brooklyn

Overview

12
12
years of professional experience

Work History

Retail Sales Supervisor (Captain)

01.2021 - Current
  • Analyze sales reports and adjust sales targets as necessary
  • Develop and execute strategies to drive sales and increase customer
  • Managing and maintaining inventory levels with emphasis on product placement
  • Facilitate talent development with the focus on standards and customer satisfaction
  • In charge of the kid’s department, toys and big ticket (mattresses and furniture)

Counter Manager (Lancôme)

01.2018 - 01.2021
  • Lead and motivate a team of beauty consultants to deliver exceptional customer service
  • Create a welcoming atmosphere that encourages customers to explore and engage with the brand
  • Conduct regular training sessions on product knowledge, application techniques, and sales skills

Beauty Manager (Impulse Beauty)

01.2017 - 01.2018
  • Provide regular reports on sales performance, customer feedback, and team activities to upper management
  • Conduct regular audits and coordinate with suppliers for restocking
  • Manage and motivate a team of beauty consultants

Counter Manager (Shiseido)

Macy's Department
01.2016 - 01.2017
  • Managing a team of beauty consultants, providing training, and ensuring high levels of customer service
  • Setting and achieving sales targets, analyzing sales data, and implementing strategies to boost performance
  • Providing product demonstrations to help customers choose appropriate Products

Counter Manager (Dermablend)

Macy’s
01.2015 - 01.2016
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Trained team members in successful strategies to meet operational and sales targets
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets

Sales Associate (Jo Malone)

Macy, Department Store
01.2013 - 01.2015
  • Identifying opportunities for business growth with existing clients by cross-selling
  • Improve sales performance, through customer demographics to support business
  • Providing product demonstrations to help customers choose appropriate products

Education

General Education Development - undefined

New York Education Department

undefined

University of the West Indies

undefined

Piper High School
Florida

Skills

  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization
  • Store opening and closing

Timeline

Retail Sales Supervisor (Captain)

01.2021 - Current

Counter Manager (Lancôme)

01.2018 - 01.2021

Beauty Manager (Impulse Beauty)

01.2017 - 01.2018

Counter Manager (Shiseido)

Macy's Department
01.2016 - 01.2017

Counter Manager (Dermablend)

Macy’s
01.2015 - 01.2016

Sales Associate (Jo Malone)

Macy, Department Store
01.2013 - 01.2015

General Education Development - undefined

New York Education Department

undefined

University of the West Indies

undefined

Piper High School
Afiya Alleyne