Summary
Overview
Work History
Skills
Languages
References
Timeline
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Laura Baxter

Round Lake,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Resourceful in logistics and inventory management, known for efficient task completion. Skilled in coordinating team members, optimizing workflow processes, and implementing safety protocols to ensure smooth operations. Excel in communication, problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Retail Sales & Inventory Control Supervisor

Jo-Ann Stores LLC
Vernon Hills, IL
01.2005 - 05.2025
  • Worked retail registers to check out guests.
  • Worked at the cutting counter to assist customers in measuring & cutting various forms of fabrics.
  • Assisted customers in finding specific items in the store to meet there needs.
  • Assisted customers with craft ideas to meet their needs.
  • Opened & Closed the store as a Manager On Duty (MOD).
  • Worked in the Cash Office to open registers, close registers and set up the bank deposits.
  • Addressed and solved various customer complaints with Customer First mindset in addressing all concerns.
  • Resolved any invoice discrepancies with suppliers regarding pricing or quantity errors.
  • Maintained accurate records related to receipt, storage, issuance, transfer, disposal of inventories.
  • Reviewed vendor performance metrics such as lead times, fill rates, and damages, to optimize supplier relationships.
  • Trained staff on proper inventory control techniques using established policies and procedures.
  • Conducted regular audits to identify discrepancies between physical and system-generated data.
  • Ensured compliance with safety regulations by regularly inspecting warehouse equipment and facilities.
  • Researched item history to identify root cause for discrepancies between inventory and stock records.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Monitored inventory storage and enforced proper handling and organization.

Party Decorator

The Emerald Dolphin
Skok, IL
07.1998 - 06.2004
  • Consulted with clients regarding color schemes, theme ideas, floral arrangements, fabrics, textures.
  • Supervised vendors in the setup and installation of décor items at venues.
  • Created and implemented party decoration ideas for events of various sizes, from small family gatherings to large corporate functions.
  • Performed routine maintenance checks on equipment used during parties.
  • Provided guidance to interns or volunteers who helped out with decorating tasks.
  • Inspected decorated spaces before guests arrived to make sure everything was perfect.
  • Assisted in loading and unloading rental items from trucks or vans prior to events.
  • Managed inventory levels of supplies necessary for upcoming events.
  • Collaborated with other departments such as catering services or entertainment providers in order to coordinate a cohesive look throughout the entire event space.
  • Ensured that all safety regulations were followed while setting up decorations.
  • Designed and assembled balloon arches, centerpieces, table displays, and other decorations according to customer specifications.
  • Built relationships with suppliers to obtain discounts on décor items when possible.

Skills

  • Retail sales
  • Upselling strategies
  • Discount application
  • Time management
  • Staff training
  • Product knowledge
  • Conflict resolution
  • Team leadership
  • Teamwork
  • Visual merchandising
  • Cash register operation
  • Cash drawer balancing
  • Cash handling
  • Inventory management
  • Customer service
  • Backroom organization
  • Inventory management and control
  • Cycle counting and audits
  • Invoice reconciliation and record keeping
  • Data analysis and reporting
  • Safety compliance and training
  • Effective communication skills
  • Team leadership and collaboration
  • Attention to detail and problem solving
  • Relationship building and customer engagement
  • Shipping coordination and receiving

Languages

English
Professional

References

References available upon request.

Timeline

Retail Sales & Inventory Control Supervisor

Jo-Ann Stores LLC
01.2005 - 05.2025

Party Decorator

The Emerald Dolphin
07.1998 - 06.2004

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Laura Baxter