Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Andres F. Marquez

Andres F. Marquez

Levittown ,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Passenger Conductor Trainee

Amtrak
New York, NY
05.2024 - Current

Monitored and managed safety measures for train travel.

  • Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
  • Communicated through various methods to conduct train movement.
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Contributed to on-time performance by swiftly addressing any operational issues or delays.
  • Performed air brake and electrical connection coupling.
  • Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
  • Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
  • Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
  • Provided prompt assistance during emergencies, coordinating evacuation efforts when necessary for passenger safety.
  • Used strong communication skills to direct multiple musicians in rehearsals and performances.

Conductor Engineer Trainee

Southeastern Pennsylvania Transit Authority
Philadelphia, PA
06.2023 - 05.2024
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Communicated through various methods to conduct train movement.
  • Made public announcements enroutes and delays.
  • Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
  • Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • Maintaining alertness, awareness and vigilance, as well as clear, effective verbal communication skills in the performance of work.
  • Satisfactory attendance and safe work record including FRA hour of service.
  • Ability to adapt to variable and often changing work hours from type I and II jobs.
  • Working in all types of weather Ie: Heat , Cold, sleet, snow and rain.
  • Ability on getting on/off train equipment between cars, bending, easily and safely ride the side of trains, and lift of multitude equipment.

EMT-Basic

AMR ambulance service
Philadelphia, PA
04.2019 - Current
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
  • Participated in community programs to maintain company image and establish strong community relations..
  • Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.

Shelter Supervisor

Jogan Health
Chicago
10.2022 - 02.2023
  • Oversee day-day Operations
  • Follow City of Chicago SOG,SOP
  • Conduct Staff Evaluation to acknowledge Staff Achievements & Satisfactory performance
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Referred families to shelters, legal resources and educational programs.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Mobile Vaccination Lead

Favorite HealthCare Staffing/Jogan Health
Portland, OR
11.2021 - 03.2022
  • Following CDC and OSHA requirements
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Executed record filing system to improve document organization and management.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Emergency Communication Specialist/Project Manager

Children’s Hospital of Philadelphia
Philadelphia, PA
03.2020 - 02.2021
  • Handled inbound contacts and provided customer service according to departmental policies and procedures.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Maintained accurate records and updated files using electronic EPIC database.
  • Completed daily reports, forms and other documentation accurately to avoid errors in patient care.
  • Received incoming telephone and alarm system calls regarding emergency and non-emergency situations and dispatched appropriate police, fire and ambulatory services to premises.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Carried out day-day-day duties accurately and efficiently.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Modified and directed project plans to meet organizational needs.
  • Provided management for internal personnel, contractors and vendors.

Fire Direction Specialist/ Project Manager

New Jersey Army National Guard/ Army Reserve
Morristown, NJ
01.2012 - 05.2020
  • Leads, supervises, and serves as a member of a fire direction element and operations section of a field artillery unit
  • Administration and logistics For a battery, battalion, and division level
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Identified plans and resources required to meet project goals and objectives..
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.

EMT-Basic

Crozer Keystone EMS
Upper Darby, PA
03.2021 - 03.2022
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.

EMT-B

McCabe Ambulance
Bayonne, NJ
10.2018 - 04.2019
  • Basic life support
  • 911 city of Bayonne and Hoboken
  • Treatment of the sick and Injured
  • Bilingual - Spanish
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival..

Security/EMT-Basic

Securitas Security Service/ Bayway Phillips 66 Refinery
Linden, NJ
12.2017 - 09.2018
  • Basic life support
  • Security of Refinery
  • CCTV camera monitoring
  • Audits ie: Security CCTV, Theft, Gate, Incident Report
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.

EMT-Basic

Alert Ambulance Service
Teterboro, NJ
10.2016 - 01.2018
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.

Education

Initial Norac Qualifications

SEPTA Rules Department
Philadelphia, PA
07.2023

National Emergency Management Basic Academy - Emergency Management

Emergency Management Institute FEMA
Emmitsburg, MD
03.2023

Bachelor of Arts - public administration

Fairleigh Dickinson University
Teaneck, NJ
08.2020

Fire Cert - Firefighter I/II

Bergen County Fire Academy
Mahwah, NJ
02.2017

No Degree - Emergency Medical Technician

Community Safety
Metuchen, NJ
08.2016

Army - undefined

AIT Technical Training
Ft. Sill, Leonard, OK, MO
2012

High School Diploma -

Weehawken High School
Weehawken, NJ
06.2009

Skills

  • Strong Organizational Skills
  • Confidentiality and Data Protection
  • Emergency Communications
  • Norac knowledge
  • Signal Knowledge
  • Medical Services Administration
  • Leadership Military/Civilian
  • Scheduling
  • Workflow Planning
  • Staff Management
  • Theft Prevention Training
  • Project Development
  • Security Team Management

Certification

  • EMT - Certified Emergency Medical Technician
  • EVOC - Emergency Vehicle Operators
  • Firefighter I/II
  • CPR Certified
  • Hazmat Tech
  • Rescue Tech
  • ICS 100 Intro to Incident Command
  • ICS 200 Basic to Incident Command
  • ICS 300 Intermediate to Incident Command
  • ICS 400 Advance to Incident Command
  • FEMA Professional Development Series
  • Public Information Officer (L0105) FEMA
  • Science of Disaster (L0102) FEMA
  • Division/Group Supervisor Course (L0960) FEMA
  • Emergency management basic Academy (FEMA)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Passenger Conductor Trainee

Amtrak
05.2024 - Current

Conductor Engineer Trainee

Southeastern Pennsylvania Transit Authority
06.2023 - 05.2024

Shelter Supervisor

Jogan Health
10.2022 - 02.2023

Mobile Vaccination Lead

Favorite HealthCare Staffing/Jogan Health
11.2021 - 03.2022

EMT-Basic

Crozer Keystone EMS
03.2021 - 03.2022

Emergency Communication Specialist/Project Manager

Children’s Hospital of Philadelphia
03.2020 - 02.2021

EMT-Basic

AMR ambulance service
04.2019 - Current

EMT-B

McCabe Ambulance
10.2018 - 04.2019

Security/EMT-Basic

Securitas Security Service/ Bayway Phillips 66 Refinery
12.2017 - 09.2018

EMT-Basic

Alert Ambulance Service
10.2016 - 01.2018

Fire Direction Specialist/ Project Manager

New Jersey Army National Guard/ Army Reserve
01.2012 - 05.2020

Army - undefined

AIT Technical Training

Initial Norac Qualifications

SEPTA Rules Department

National Emergency Management Basic Academy - Emergency Management

Emergency Management Institute FEMA

Bachelor of Arts - public administration

Fairleigh Dickinson University

Fire Cert - Firefighter I/II

Bergen County Fire Academy

No Degree - Emergency Medical Technician

Community Safety

High School Diploma -

Weehawken High School
Andres F. Marquez