Afreen Fathima
Atlanta,Georgia
Summary
Enthusiastic Business Analyst with over 5 years of experience in data management and client engagement. Proficient in SQL, Excel, and healthcare government programs. Proven track record in enhancing process efficiency and client relations, with notable achievements in business analysis that led to significant operational improvements.
Overview
5
5
years of professional experience
Work History
Business Analyst
DeVry University
01.2021 - 02.2024
- Worked closely with stakeholders to develop specifications for data integration across multiple enterprise level systems
- Worked with cross functional teams to translate business requirements and technical directions into user stories on agile projects
- Helped manage user stories backlog and worked with product owners to prioritize user stories for each release and acceptance criteria
- Designed and implemented basic SQL queries for QA testing and report/data validation
- Used JIRA for writing epic, user stories with acceptance criteria or user stories with use cases, used confluence for upload documents
- Updated requirement and defect status as per status of Testing project.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions
- Executed analysis of risks and identified risk mitigation strategies
Entry Level Business Analyst
Emory University Hospital
01.2019 - 12.2020
- Completed 15 Lean Six Sigma projects that enhanced clinic effectiveness, recouping $1M in six months
- Analyzed 10GB of healthcare data, identified improvement opportunities, and implemented changes in electronic medical record system, leading to electronic medical record system, leading to $400K in annual savings
- Championed online training modules for 1.8K nursing students using HTML/CSS, PHP, MySQL, and Bootstrap framework
- Developed 8 dashboards that display KPIs related to infection control and medication administration processes, improving staff's ability to monitor patients' progress by 90%.
- Streamlined project management with effective communication and collaboration across cross-functional teams
- Created dashboards to monitor and track key performance indicators
- Increased efficiency in resource allocation by conducting detailed business requirements analysis
Education
MBA - HR Management -
Osmania University
TELANGANA-INDIA06.2005
Bachelors in Computer Application -
Osmania University
TELANGANA-INDIA06.2002
Business Analyst Certificate -
Northeastern Illinois University
Illinois City, IL10.2023
Skills
- SQL (structured query language)
- Jira (Japanese word "Gojira-SOFTWARE)
- MS Office (Visio, Excel, Word, PowerPoint, Outlook)
- Confluence
Timeline
Business Analyst
DeVry University
01.2021 - 02.2024
Entry Level Business Analyst
Emory University Hospital
01.2019 - 12.2020
MBA - HR Management -
Osmania University
Bachelors in Computer Application -
Osmania University
Business Analyst Certificate -
Northeastern Illinois University