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Dynamic professional with a proven track record, excelling in client relationship management and team leadership. Recognized for enhancing operational efficiency and delivering exceptional customer service. Adept at fostering strong client connections while driving team success, leveraging both strategic insight and interpersonal skills to achieve outstanding results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional with strong background in customer support and keen ability to resolve complex issues effectively. Skilled in communication, troubleshooting, and using CRM systems to enhance customer satisfaction. Known for reliability, adaptability, and collaborative approach in team settings. Adept at managing multiple tasks and delivering consistent results in fast-paced environments.

Ambitious and highly detail-oriented professional experienced in all phases of office automation and financial management. Proven track record of providing excellent customer service in fast-paced environments. Adept at handling complex customer interactions, with strong written and verbal communication skills that facilitate the development of meaningful relationships with clients. Skilled in regulatory compliance, policy updates, and analytical tasks, including calculating premiums and deductibles. A leader who excels in achieving goals and objectives, with exceptional problem-solving abilities and a commitment to delivering high-quality service.

Dynamic Project Manager and Estimator with extensive experience at L.A. Drill / L.A. Foundation. Proven track record in project tracking and concrete estimation, ensuring compliance and budget adherence. Skilled in workforce training and team collaboration, delivering projects on time while enhancing operational efficiency. NCCCO certified heavy equipment operator with a commitment to safety and quality.
Resourceful Project Manager with 5 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.


Dynamic leader with extensive experience at the United States Navy, excelling in strategic planning and operations management. Proven track record in enhancing team performance and engagement, while implementing innovative solutions that increased productivity. Adept at decision-making and staff development, fostering a culture of continuous improvement and collaboration.

Dynamic Store Manager with a proven track record at Vitamin Shoppe, excelling in customer service and team leadership. Expert in training and mentoring staff, enhancing performance and satisfaction. Skilled in inventory management and problem-solving, driving operational excellence and fostering a collaborative environment that boosts team success.


Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Analytical and solutions-focused Business Analyst with over 10 years of experience supporting enterprise and federal projects across the IRS, NARA, and private sector. Skilled in process analysis, Agile delivery, system documentation, stakeholder engagement, and UAT coordination. Adept at translating complex business needs into actionable requirements and implementing scalable cloud-based solutions. Known for improving process efficiency, bridging business-IT gaps, and delivering high-quality results in deadline-driven environments.


Results-driven analyst with 5+ years of experience in data analysis, operational coordination, and process optimization. Proven expertise in generating and maintaining daily reports, ensuring data accuracy (98% defect resolution rate), and coordinating cross-functional workflows across diverse business operations. Strong proficiency in Excel, SQL, and data visualization tools with demonstrated success in reducing manual effort by 40% and improving process standardization by 30%. Experience with data-driven operational processes including report generation, data accuracy maintenance, and multi-location coordination - skills directly transferable to inventory management and stock analysis.

Detail-oriented Business Analyst with strong technical foundation and over 4+ years of experience as a Java Backend Developer (March 2021 - Jun 2025) transitioned into a Business Analyst role since Jun 2025. Proven ability to bridge the gap between business stakeholders and technical teams by translating business requirements into functional and technical specifications. Strong experience in requirement gathering, process improvement, data analysis and supporting enterprise banking applications.

Martha Griffith

Summary

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Business Analyst

Business Support Specialist

Assistant Manager

Server

Education

Bachelor of Arts - Economics

Skills

Qualifications

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Business Analyst

Business Support Specialist

Assistant Manager

Server

Bachelor of Arts - Economics

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