Quinlan Blake
Lexington,KY
Summary
Detail-oriented Business Analyst & Healthcare Professional with 8+ years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
TEKsystems
Lexington, KY
03.2023 - Current
- Create spreadsheets to track important customer information and orders
- Transfer data from hard copy to a digital database
- Update customer information in a database
- Organize existing data in a spreadsheet
- Verify outdated data and make any necessary changes to records
- Operate common office equipment, like scanners and printers
- Search for and investigate information contained in files
- Perform regular database backups to secure data
- Input text-based and numerical information from source documents
- Provide occasional administrative support
- Sort and organize hard copies of paperwork after entering data electronically
- Review data for deficiencies or errors
- Assist with special projects that require large amounts of data entry
- Provide data entry support across departments on an ad-hoc basis
- Type in data quickly and efficiently.
Server/Bartender
Keeneland Hospitality
Lexington, KY
03.2014 - Current
Amazon Delivery Driver
S&H shipping
Lexington-Fayette, KY
03.2022 - 11.2022
Pharmacy Technician
Walgreens
Lexington, KY
02.2022 - 09.2022
- Supporting pharmacological services by assembling, stocking and distributing medications
- Maintaining records by recording and filing the prescriptions and orders of Physicians
- Sorting, stocking and labeling medications and monitoring inventory
- Responding to the requests of patients and healthcare providers, answering their questions and referring various inquiries to the Pharmacist
- Complying with rules, regulations and procedures to help maintain a clean and safe pharmacy, such as by sterilizing equipment and surfaces
- Processing prescriptions electronically and ensuring all information is accurate and complete
- Generating revenues by recording, calculating and issuing charges
- Undertaking administrative tasks such as record-keeping as assigned by a Physician or facility manager from time to time.
Central Sterile Technician
University of Kentucky Hospital
Lexington-Fayette, KY
10.2020 - 02.2022
- Extensive knowledge of the best practices for infection control, hazardous waste disposal and emergency preparedness
- Keen attentiveness to detail to monitor working conditions, inspect equipment and oversee the decontamination process
- Organizational skills to efficiently fulfill supply requests
- Familiarity with a wide range of surgical instruments, medical devices and equipment
- Dexterity to operate equipment used for decontamination and sterilization
- Ability to remain stationary and upright during a shift and to move items that weigh up to 25 pounds
- Experience using databases to look up infection control procedures as needed
- Strong oral and written communication skills to interact with members of the care team and keep accurate records.
Patient Care Technician
University of Kentucky
Lexington, KY
08.2018 - 10.2020
- Checking patients' blood pressure, heartbeat and pulse regularly
- Providing compassionate care by listening to patients' concerns and guiding them by answering any questions or concerns
- Monitoring patients' conditions and providing updates to healthcare team
- Turning, repositioning and move patients between beds, wheelchairs and seats
- Helping patients use the bathroom and dress
- Monitoring patients' food and liquid intake
- Escort patients to get X-rays and other imaging tests.
Customer Service Representative
Xerox
Lexington, KY
08.2015 - 07.2018
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they're still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client's or customer's questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions.
Medical Billing and Coding Specialist
Maximus Healthcare
Winchester, KY
06.2014 - 07.2018
- Computer proficiency
- Strong Interpersonal skills
- Organizational abilities
- Knowledge of codes like CPT, ICD-10, and HCPCS
- Knowledge of medical terminology and basic math
- Act as a liaison between insurers, medical offices, and patients
- Handle confidential information and abide by HIPAA laws and other medical policies
- Conduct audits
- Perform completion of claims to payers
- Achieve maximum reimbursement for services provided
- Properly code medical services, diagnosis, treatments, and more
- Invoice patients and insurance companies for claims or payments
- Track and collect payments, including setting up payment plans for outstanding bills
- Correct rejected insurance claims and coding errors
- Manage patient insurance claims and payment plans
- Complete Medicare and Medi-Cal reviews
- Submit billing data to the appropriate insurance providers.
Sales Associate
Glenn Mitsubishi
Lexington, KY
02.2015 - 10.2016
Education
Associate Science - CNA
Bluegrass Community Technical College
01.2014
Diploma -
Henry Clay High School
01.2013
Skills
- Microsoft (8 years)
- Landscaping (10 years)
- Management Skills (3 years)
- Manufacturing (5 years)
- Sales
- Communications
- Excel (8 years)
- Powerpoint (8 years)
- Data Entry (2 years)
- Billing (2 years)
- Management (6 years)
- Clean Room
- Assembly Line
- Assembly Worker
- Teaching (4 years)
- Healthcare (6 years)
- Wiring (1 year)
- Low Voltage
- Cash Handling
- Customer Service
- Inventory
- MS Office
- Marketing
- Microsoft Office
- Microsoft Word
- Retail
- Forklift
- Electrical Experience
- Delivery Driver Experience
- Driving
- Cabling
- Route Driving
- Troubleshooting
- Dog Handling (10 years)
- Catering
- Computer Networking
- Blueprint Reading
- Mechanical Knowledge
- Load & Unload
- Carpentry
- Kitchen Management Experience
- Hospital Experience
- Box Truck
- Packaging
- Medical Terminology
- Pharmacy Technician Experience
- Quality Assurance
- Freight Experience
- Supervising Experience
- Fabrication
- Van driver
- Commercial driving
- Communication skills
- Heavy lifting
- Moving
- Customer service
- Medical terminology
- Hospital experience
- Supervising experience
- Conflict management
- Data management
- Computer networking
- Quality assurance
- Analysis skills
- Software troubleshooting
- Relational databases
- Teaching
- Manufacturing
- Business Process Improvement
- Strategic Planning
- Business Planning
- Data Analysis
- Microsoft Office Suite
Work Authorization
Authorized to work in the US for any employer
Certification
- Food handler certificate
- Forklift Certified
- CPR/First Aid
- CPR/AED
- CRCST
- Pharmacy Technician Certification
- PTCB Certification
- ServSafe
- Non-CDL Class C
- Pharmacy Technician License
Assessments
- Project timeline management, Proficient, 01/01/22
- Customer service, Proficient, 11/01/20
- Work style: Reliability, Proficient, 01/01/22
Personal Information
Relocation: Anywhere
Timeline
Business Analyst
TEKsystems
03.2023 - Current
Amazon Delivery Driver
S&H shipping
03.2022 - 11.2022
Pharmacy Technician
Walgreens
02.2022 - 09.2022
Central Sterile Technician
University of Kentucky Hospital
10.2020 - 02.2022
Patient Care Technician
University of Kentucky
08.2018 - 10.2020
Customer Service Representative
Xerox
08.2015 - 07.2018
Sales Associate
Glenn Mitsubishi
02.2015 - 10.2016
Medical Billing and Coding Specialist
Maximus Healthcare
06.2014 - 07.2018
Server/Bartender
Keeneland Hospitality
03.2014 - Current
Associate Science - CNA
Bluegrass Community Technical College
Diploma -
Henry Clay High School
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