Africa Robinson
New Orleans,LA
Summary
Hello,
Authorized to work in the US for any employer. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking employee enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Safelite AutoGlass
04.2022 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Count draw at end of business day, drop money and checks into safe
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Performed research to collect and record industry data
- Surpassed team goals by partnering with colleagues to implement best practices and protocols increasing proficiency by 15%.
Licensed Insurance Agent
Lincoln Heritage Life Insurance Company
08.2021 - 04.2022
- Contacted clients who request more information about company products
- Write policy's for clients in Louisiana.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Car salesperson
CarMax - Kenner
11.2019 - 08.2021
- Runs vehicle specific financing application for customers
- Merchandise vehicles in designated rows
- Met customers on lot and in showroom to discuss available vehicles and options
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Team Member
Ashley Furniture HomeStore
06.2019 - 11.2019
- Responsible for furniture,Accessories and specialize in mattresses
- Performed onsite, in-store retail sales
- Consistently met or surpassed quotas of 60000 sales per month
- Salesfloor Team Member
- Processed product returns and assisted customers with other selections.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging
Target
02.2015 - 06.2019
- Adaptable and proficient in learning new concepts quickly and efficiently
- Pulls merchandise from stockroom to fill empty spaces on sales floor
- Strengthened communication skills through regular interactions with others
- Demonstrated leadership skills in managing projects from concept to completion
- Connected and engaged with customers to understand styling needs
- Maintained up-to-date knowledge of store sales, payment policies and security standards
Education
Associate's degree - General Studies
Delgado Community College
New Orleans, LA05.2019
High School Diploma -
Riverdale High School
Jefferson, LA05.2014
Skills
- Sales (3 years)
- Customer Service (4 years)
- Cash Handling (4 years)
- MS Office (2 years)
- Administrative Experience
- Business Development
- Leadership abilities
- Cash Deposit Preparation
- Relationship building
- Records management
- Invoice Processing
- Customer and client relations
- Social media knowledge
- Multi-line phone proficiency
Timeline
Administrative Assistant
Safelite AutoGlass
04.2022 - Current
Licensed Insurance Agent
Lincoln Heritage Life Insurance Company
08.2021 - 04.2022
Car salesperson
CarMax - Kenner
11.2019 - 08.2021
Sales Team Member
Ashley Furniture HomeStore
06.2019 - 11.2019
Target
02.2015 - 06.2019
Associate's degree - General Studies
Delgado Community College
High School Diploma -
Riverdale High School