Pursued opportunities within organizations to foster professional growth and skill enhancement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant Manager
Williamson Construction and Contractors
01.2018 - Current
Oversaw clerical operations including correspondence management, payroll processing, and order fulfillment. Managed communication channels by efficiently handling incoming calls. Streamlined filing systems to enhance organizational efficiency.
Engaged with clients, visitors, and vendors to support operational efficiency and service delivery.
Sorted and allocated incoming mail to support timely correspondence and operations.
Facilitated effective meetings through room reservations and management of catering services.
Organized and documented meeting notes and correspondence to ensure accurate record-keeping.
Mail Processing Clerk
United States Postal Service
11.2020 - 11.2025
Executed machine reporting, addressed operational jams, and liaised with maintenance to ensure equipment functionality.
Established a well-prepared work environment to facilitate efficient operations by verifying availability of necessary support equipment and materials.
Merchandiser/Sales
Frito-Lay
06.2018 - 09.2020
Facilitated product availability by efficiently moving merchandise from back room to sales floor and ensuring display units and shelves were fully stocked.
Executed systematic product rotation and ensured timely removal of defective and outdated inventory to maintain quality standards.
Oversaw the arrangement of shelves and displays to enhance product visibility. Managed waste disposal and box removal to promote operational efficiency.
Supported marketing initiatives by efficiently assembling and disassembling promotional materials to enhance visibility.
Driver Assistant/ Merchandiser
Coca-Cola Refreshments
05.2016 - 10.2019
Coordinated logistics and merchandising efforts to optimize product presentation and accessibility.
Enhanced driver performance by managing logistical tasks and ensuring smooth transit.
Oversaw unloading of merchandise and systematic rotation of products in accordance with established company standards.
Developed strategies for maintaining strong customer relationships, fostering trust and long-term engagement.
Executed systematic collection of company property to uphold organizational standards.
Mail Handler (seasonal)
United States Postal Service
11.2015 - 01.2016
Separates and delivers mail for delivery to distribution areas
Push heavy rolling containers weighing up to 1,500 pounds.
Unloads mail from trucks & handles and sacks empty equipment
Security Guard
Central Defense Staffing
06.2015 - 12.2015
Protect property and lives by patrolling the area.
Monitor entrance of property through surveillance.
Guard against theft and maintain security. Respond to alarms and calls of distress.
Stop suspicious people and ask for identification.
Use walkie-talkies, pagers, and cellphones to stay in contact with security personnel.
Picker/Packer/Shipper
nike
03.2015 - 06.2015
Collected customer orders according to company protocol while working in a fast-paced and team-oriented environment.
Followed proper selection procedures as established by the company.
Transported goods from racks, shelves and vehicles.
Worked at a rapid pace to meet tight deadlines
Material Handler
Fedex
09.2013 - 02.2014
Oversaw management of west matrix operations and logistics.
Streamlined freight dispatch operations, achieving a throughput of 2000 packages per hour.
Executed repairs on damaged boxes to ensure product integrity.
Managed handling of dangerous goods with utmost care and compliance.
Cocktail Waitress/Bartender
Southland Park Gaming And Racing
05.2012 - 06.2013
Delivered exceptional beverage service, including alcoholic and non-alcoholic options, to patrons in table and bar areas.
Processed billing calculations and managed payment acceptance.
Facilitated order-taking and service of light meals and hors d’oeuvres.
Verified customer identification to ensure compliance with legal age regulations.
Education
Diploma - Pharmacy Technician
Concorde Career College
Memphis, TN
01.2014
High school diploma - undefined
Mitchell High School
Memphis, TN
05.2009
Skills
Problem Solving (4 years)
Customer Service (5 years)
Sales (3 years)
Retail (3 years)
Excel (5 years)
Microsoft Word (8 years)
Materials Handling
Inventory Control
Merchandising
Cash Handling
Security
Pharmacy Technician Experience
Freight Experience
Proficient in analytical and Research skills, (4 years)
Certification
CPR certification
May 2014 to Present
First Aid and AED certification and training with the American Red Cross.