Summary
Overview
Work History
Education
Skills
Education Certifications
Timeline
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Aftab Khan

Columbus,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Computer technician with experience in repair and maintenance computers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Host

Khaab Indian
Columbus, OH
11.2023 - Current
  • Greeting customers as they walk into the restaurant
  • Providing customers with menus and answering any initial questions they may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and scheduling reservations with large parties.

Lead Barista

Tiger+Lily
Columbus, OH
08.2023 - 10.2023
  • Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Memorized official and off-menu coffee and tea preparations.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.

Online Seller

Shopify Dbso
Columbus, OH
06.2020 - 08.2022
  • Created detailed product descriptions for listings on online marketplace.
  • Researched current trends and customer feedback to optimize product offerings.
  • Developed promotional campaigns to increase sales volume.
  • Updated website content with new products, images, videos and text information.

Customer Service Representative

Amazon
Karachi, Sindh
04.2019 - 02.2020
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Data Entry Clerk

Pakistan State Oil (PSO)
Karachi, Sindh
09.2017 - 03.2019
  • Prepared summaries of daily work completed for review by supervisors.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Created spreadsheets to track data entries.

Technician

Phone Shop
Karachi, Sindh
01.2017 - 07.2017
  • Installing new hardware and complex products while ensuring that they work correctly and safely
  • Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
  • Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed
  • Explaining complex installation, diagnostic and repair issues in a way that is accessible to a non-technical audience.

Education

High School Diploma -

Happy Home
Karachi, Sindh

Bachelor of Arts - Humanities

University Of Karachi
Karachi, Sindh

Skills

  • Technical Analysis
  • Report writing and presenting
  • Critical thinking skills
  • Excellent communication skills
  • Performance Assessments
  • Proactive and self-motivated
  • Customer Service
  • Beverage Preparation
  • Social Media Marketing
  • Online Marketing

Education Certifications

  • Shahid Anwar LLC, shahidanwarllc.com
  • The Real World, therealworld.net

Timeline

Host

Khaab Indian
11.2023 - Current

Lead Barista

Tiger+Lily
08.2023 - 10.2023

Online Seller

Shopify Dbso
06.2020 - 08.2022

Customer Service Representative

Amazon
04.2019 - 02.2020

Data Entry Clerk

Pakistan State Oil (PSO)
09.2017 - 03.2019

Technician

Phone Shop
01.2017 - 07.2017

High School Diploma -

Happy Home

Bachelor of Arts - Humanities

University Of Karachi

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Aftab Khan