Aftab (AK) Khan
Camarillo,CA
Summary
Strategic project manager with a proven track record at Ryder Systems Inc., leveraging data analysis and cross-functional collaboration to optimize logistics and sustainable supply chain operations. Expertise in transportation route optimization, cost reduction, and on-time delivery enhancement, coupled with a demonstrated ability to reduce safety incidents by 20% and increase customer satisfaction by 20%. Proficient in Oracle ERP and adept at building strong client partnerships.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Manager Customers Logistics
Ryder Systems Inc.
05.2021 - 01.2025
- Strategically managed end-to-end supply chain projects for Chiquita and Contractors Wardrobe, leading a 55-member cross-functional team and directing the operations of 80 tractor trucks and 70 drivers.
- Optimized supply chain, routing, and resource allocation, resulting in a 15% decrease in transportation costs and a 95.6% on-time delivery rate.
- Spearheaded a cross-functional initiative to overhaul the customer-facing service model, resulting in project completion two months ahead of schedule and a 20% increase in route management efficiency and customer satisfaction.
- Leveraged GeoTab and TMS analytics to resolve operational challenges, reducing customer trouble tickets by 35%.
- Integrated RyderShare™, a blockchain-based visibility platform, enhancing real-time tracking and improving customer satisfaction by 20 percentage point.
- Oversaw implementation of advanced technologies, including TMS, LEAN, and Oracle ERP systems, driving a 20% year-over-year increase in customer satisfaction.
- Strategically implemented a mobile application for real-time communication between drivers, dispatchers, and customers, resulting in a 40% reduction in call center volume, a 70% improvement in on-time updates, and significant enhancements to overall service quality and customer satisfaction.
- Collaborated across logistics, procurement, manufacturing, and stakeholder teams to ensure seamless project execution and superior customer support.
Project Manager
FFAM Group, LLC
10.2014 - 04.2023
- Optimized project efficiency by 20% through implementing new project management processes and software tools.
- Monitored project budgets and worked with vendors to negotiate pricing, saving the company 15% annually.
Education
Master of Science - Project Management
Liberty University
Lynchburg, VA05-2024
MBA - Marketing
USC Marshal School of Business
Los Angeles, CA07-2008
Skills
- Logistics & Supply Chain Management
- Route Planning & Optimization
- Project management
- Project Planning & Execution
- Managing operations and efficiency
- Cross-functional team management
- Customer Service & Relationship Management
- Excellent verbal and written communication
- Data analysis, forecast, and reporting
- Oracle ERP, TMS, RyderShare (Blockchain), CRM
- Fleet Management & Asset Tracking (GeoTab)
- Safety & Compliance (DOT, FMCSA, OSHA, HAZMAT)
- Proficient in MS-Office Suite including MS-Excel
Affiliations
- Association for Supply Chain Management (ASCM)
- Project Management Institute (PMI)
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Project Management Professional (PMP) Training - Project Management Institute.
- Lean Six Sigma Green Belt Certification
- GenAI Applications for Project Managers - PMI
- Data Landscape for Project Managers
- Operation Management
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Native or Bilingual
Arabic
Limited Working
Persian
Limited Working
Punjabi
Professional Working
Pashto
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchWork from home optionStock Options / Equity / Profit SharingSoftware
Jira
ERP
TMS
Salesforce
ServiceNow
CANVAS
Tableau
Interests
Traveling
Outdoor activities
Books
Photography
Music
Sports; Football, Cricket,
Timeline
Manager Customers Logistics
Ryder Systems Inc.
05.2021 - 01.2025
Project Manager
FFAM Group, LLC
10.2014 - 04.2023
Master of Science - Project Management
Liberty University
MBA - Marketing
USC Marshal School of Business
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