Anna (AG) Carr

• Assist clinic with scheduling, client and lead inquiries, laundry, and providing accurate information with timely support.
• Maintain organized records of client interactions and service requests for reference.
• Collaborate with multiple departments and clinic team members to resolve client issues efficiently and effectively.
• Utilize CRM software to track client interactions and improve response times.
• Adapt quickly to changing client needs, demonstrating flexibility in approaches to problem-solving.
• Assist with special marketing projects by coordinating distribution of marketing materials, contacting customers to explain new marketing campaigns.
• Collaborate with cross-functional clinic team to deliver exceptional client services and meet project deadlines.
• Provide comprehensive support to sales manager and assisting in closing deals.
• Conduct regular follow-ups with clients to maintain communication and ensure their needs were met.

My receptionist position was held over Summer/Winter breaks while completing undergraduate degree.

• Manning front desk, ready to answer phone calls to answer questions and schedule appointments.
• Calling and texting clients daily to confirm upcoming appointments
• Keeping a backlog of waitlisted clients for specific dates, times, providers and services.
• Scheduling Bridal parties where each party member is able to receive a facial and massage from our one esthetician and four massage therapists without conflicting overlaps for providers.
• Organizing and displaying products available for purchase in lobby/waiting area
• Upkeep with laundry while clients are in session to ensure all employees have clean linens before their next client
• Completing routine cleaning and closing duties including vacuuming, mopping, completing laundry, and turning off all appliances.

While completing an undergraduate degree, Warren Wilson College has a student work program for all students living on campus required to have a job on campus as well. Students are working 8-20 hours per week while also attending classes with a goal to work 120-240 hours by the end of the semester. The college encourages and has options to switch crews each semester or academic year!

• Fall 2020-Spring 2021 : Theatre Crew
• Fall 2021-Spring 2022: Admissions Crew
• Fall 2022-Fall 2023: Cowpie Cafe
• Spring 2024: Senior Capstone Internship at Evergreen Community Charter School in Asheville, NC

Transitioned from Teacher position to Full Time in-home Nanny for one of my students and his younger sister.

• Provided attentive care and supervision for a classroom of 18 two-three year olds with an assistant teacher and 2 children under three while nannying, ensuring safety and well-being in both roles.
• Communicated regularly with parents regarding children's progress and daily activities.
• Organized playdates, activities and outings, fostering social skills and teamwork among children/students.
• Oversaw household/classroom duties such as light housekeeping tasks or running errands when required.

Part-Time summer and winter break job while earning undergraduate degree.

-Cross-trained and working within several departments, fulfilling the roles of grocery stocker, Beer Den host, Pick and Prep produce team member, and Bakery closer.