Agam Cohen
Agoura Hills,CA
Summary
Highly motivated and intelligent individual with a strong ability to learn quickly and adapt to new environments. Known for positive energy, excellent teamwork, and the ability to create a comfortable and supportive atmosphere for those around. Strong interpersonal and communication skills, with a natural talent for understanding and connecting with people. Highly responsible, dedicated, and detail-oriented, with a strong work ethic and the ability to multitask effectively. Open to feedback, continuously striving for self-improvement, and always seeking creative and proactive solutions. Thrives under pressure while maintaining patience, professionalism, and a collaborative spirit.
Overview
1
1
year of professional experience
Work History
Customer Service Manager
Holmes Place
Israel Rishon Lezion, IL
09.2022 - 09.2023
- Conducted research and reviewed findings to solve customer issues.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized client contracts, records, and reports to strengthen traceability.
Salesperson
Hot (mobile service)
Israel Rishon Lezion, IL
05.2022 - 08.2022
- Developed key customer relationships to increase sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Collaborated with team members to develop effective sales plans.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
High School Diploma -
Mekif Chet
Israel Rishon Lezion06-2022
High School -
Westlake High School
Westlake Village, CASkills
- Intelligent and a fast learner – Quickly grasps new concepts and adapts to changes
- Positive energy and enthusiasm – Maintains a motivated and uplifting attitude
- Strong teamwork and collaboration skills – Works well with others and contributes to a productive team environment
- Excellent adaptability and problem-solving abilities – Thinks critically and remains resourceful in challenging situations
- Empathetic and emotionally intelligent – Understands and connects with people easily, making them feel valued
- Exceptional interpersonal and communication skills – Communicates clearly and effectively with diverse audiences
- Patient, understanding, and supportive – Provides encouragement and support to those around
- Highly responsible and dedicated – Committed to delivering high-quality work with attention to detail
- Strong work ethic and self-discipline – Takes initiative, stays focused, and meets goals efficiently
- Open to feedback and continuous improvement – Actively seeks growth opportunities and constructive criticism
- Creative thinker with a proactive approach – Generates innovative ideas and solutions
- Handles pressure well and remains composed – Thrives in fast-paced environments while maintaining professionalism
- Strong leadership and decision-making skills – Takes responsibility and leads by example when needed
- Multitasking and time management abilities – Effectively balances multiple priorities and deadlines
Timeline
Customer Service Manager
Holmes Place
09.2022 - 09.2023
Salesperson
Hot (mobile service)
05.2022 - 08.2022
High School Diploma -
Mekif Chet
High School -
Westlake High School