Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Agatha Castillo

Alhambra,CA

Summary

I consider myself to be proactive and take education and help others with extreme passion. Able to learn easily, and honest, organized, and motivated with a positive attitude and does things on time. Willingness to take on added responsibilities to meet team goals, and able to work independently. Reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Skilled at managing money, merchandising stock and assisting customers with locating desired items. Consistently accurate in drawer reconciliation

Overview

1
1
year of professional experience

Work History

Service Team Member

Panda Express
South Pasadena, California
03.2025 - Current
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Ensured compliance with all applicable laws and regulations related to the operation of the store.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Serving Food properly and in proper portions.
  • Cleaning and maintaining Steam Table, Floor, Glass, and Dining Room.
  • Cashier.

Cashier

Petsmart
Alhambra, CA
09.2024 - 04.2025
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Place go backs into store.
  • Cleaning and Maintenance.
  • Performed opening and closing procedures.
  • Online picking and online orders.
  • Customer Service
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Ensured compliance with all safety regulations within the store environment.
  • Offered customers carry-out service at completion of transaction.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Issued receipts, refunds, credits or change due to customers.

Education

Associate of Arts - Psychology

Pasadena City College
Pasadena, CA
12-2026

High School Diploma -

Alhambra High School
Alhambra, CA
05-2024

Skills

  • Customer service
  • Fast Learner
  • Team collaboration
  • Order preparation
  • Work order tracking
  • Teamwork and collaboration
  • Two Languages
  • Health and safety compliance
  • [Spanish] fluency

Languages

Spanish
Native/ Bilingual

Timeline

Service Team Member

Panda Express
03.2025 - Current

Cashier

Petsmart
09.2024 - 04.2025

Associate of Arts - Psychology

Pasadena City College

High School Diploma -

Alhambra High School