Agatha Dropsey
Delaware,OH
Summary
Dynamic and results-driven professional with extensive experience at Lifetime Fitness Center, focused on enhancing operational efficiency and customer satisfaction. Excelled in relationship building and effective negotiation, significantly improving team performance and client loyalty. Skilled in product demonstrations and marketing, leveraging communication skills to boost brand visibility and drive growth.
Overview
1
1
year of professional experience
Work History
Facility Operations Team Member
Lifetime Fitness Center
08.2023 - Current
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Provided exceptional customer service to visitors, addressing their needs promptly, professionally, and courteously.
- Monitored KPIs to evaluate team performance, identifying areas for improvement and implementing corrective actions.
- Collaborated with cross-functional teams to address operational challenges and improve overall efficiency.
- Managed inventory levels for optimal performance, reducing waste and improving stock turnover.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Brand Representative
Hollister.Co
08.2024 - Current
- Completed floorsets, filled floor, and rang up customers.
- Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Communicated product information with confidence and educated consumers about company.
- Provided exceptional customer service to drive satisfaction.
Child Center Team Member
Lifetime Fitness Center
08.2023 - 02.2024
- Monitored children's activities to verify safety and wellbeing.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Read stories, sang songs and facilitated creative play.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Education
High School Diploma -
Olentangy Liberty High School
Powell, OH05-2025
Skills
- Goal-Oriented
- Effective negotiation
- Product Demonstrations
- Mind for marketing
Timeline
Brand Representative
Hollister.Co
08.2024 - Current
Facility Operations Team Member
Lifetime Fitness Center
08.2023 - Current
Child Center Team Member
Lifetime Fitness Center
08.2023 - 02.2024
High School Diploma -
Olentangy Liberty High School