Agatha Lapinski
Raleigh,NC
Summary
Accomplished Renewal Sales Specialist at ShareFile, adept in strategic negotiation and team leadership, significantly exceeded quarterly quotas. Demonstrated expertise in CRM proficiency and workflow optimization, fostering long-term customer relationships and enhancing team productivity through innovative solutions. Recognized for exceptional performance and positive impact on sales processes.
Overview
11
11
years of professional experience
Work History
Renewal Sales Specialist
ShareFile
09.2024 - Current
- Assist Manufacturing, Construction, and Real Estate SMB customers navigate choices between services with support for questions such as terms and pricing and identifying opportunity for account uplift and/or account expansion
- Manage 300-400 accounts due for renewal per quarter through proactive outreach and uplifting ARR by about 15%
- Prepare pricing agreements and contracts to close sales.
- Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Personally achieving 125.22% of quarterly bookings quota Q4 2024
- Assisted team in integrating SalesLoft cadences to increase team productivity and reduce repetitive tasks
Ecommerce Sales Team Lead
ShareFile
01.2016 - 09.2024
- Consulted and educated businesses across a variety of verticals and line sizes while effectively communicating cloud SaaS technologies with both technical and non-technical customers.
- Managed approximately 30 incoming calls, emails and chats per day from customers.
- Provided coaching, training, and support to team members to improve their sales techniques, customer service skills, and general processes through transformation into a new Salesforce environment
- Participated in User Acceptance Testing to help test new software tools for an internal systems transformation. Recognized help in this project and received the “Montgomery Burns Award” in Q2 2024.
- Completed Crucial Conversations, SLII (Situational Leadership) and Team Lead Training Sessions in 2020.
- Recognized for Performance; Skills and Accomplish and Belief; Competence and Culture.
- Acknowledged by peers; Positive energy, Respect, compete to win together, and Accountable.
Sales Representative
Citrix Systems Inc
01.2014 - 12.2015
- Executed full sales cycle from initial lead generation through conversion, hosting sales demonstrations and closing.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers to promote long term business growth.
Education
Bachelor of Science - Business Administration
University On North Carolina At Wilmington
Wilmington, NCBachelor of Arts - French Language
University On North Carolina At Wilmington
Wilmington, NCSkills
- Strategic negotiation
- Pipeline management
- Objection handling
- CRM proficiency
- Team leadership
- Workflow optimization
- Product knowledge
- Attention to detail
- Sales forecasting
- Problem-solving
Timeline
Renewal Sales Specialist
ShareFile
09.2024 - Current
Ecommerce Sales Team Lead
ShareFile
01.2016 - 09.2024
Sales Representative
Citrix Systems Inc
01.2014 - 12.2015
Bachelor of Science - Business Administration
University On North Carolina At Wilmington
Bachelor of Arts - French Language
University On North Carolina At Wilmington
Similar Profiles
Sierra LewallenSierra Lewallen
Sales Development Manager at ShareFileSales Development Manager at ShareFile
Ramya SwamyRamya Swamy
Technical Program Manager at ShareFileTechnical Program Manager at ShareFile
Brandon DeVivioBrandon DeVivio
Account Executive at ShareFileAccount Executive at ShareFile
Noel BasnightNoel Basnight
Customer Service Advocate at CenteneCustomer Service Advocate at Centene
Katherine GascoigneKatherine Gascoigne
Recreational Therapist at Wilson Medical CenterRecreational Therapist at Wilson Medical Center