
Proven Renewal Sales Specialist from DentalPlans, adept in strategic negotiation and client engagement, I excel in driving customer retention and satisfaction. Leveraging Salesforce proficiency and exceptional communication skills, I've significantly enhanced renewal rates. My collaborative approach with cross-functional teams ensures seamless client experiences, underscoring my commitment to results and organizational excellence. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.