Summary
Overview
Work History
Education
Skills
Timeline
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Agbenoxevi Alice Nyakpo

The Bronx,NEW YORK

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

The Home Depot Inc
New York, NY
04.2019 - 01.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Customer Service Sales Agent

Venus Beauty Supplies
Spring Valley, NY
09.2017 - 03.2019
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Communicated client satisfaction trends and product usage to marketing, sales and product development groups.

Education

High School Diploma -

Lycee De Kpodzi
Kpalime, Togo
07.2012

Skills

  • Cash Register Operation
  • Advising and Coaching
  • Product Recommendations
  • Customer Inquiries
  • Billing and Payment Processing
  • Process Transactions
  • Customer Transactions
  • Monetary Transactions
  • Performing Needs Assessments
  • Wrapping and Boxing

Timeline

Customer Service Cashier

The Home Depot Inc
04.2019 - 01.2023

Customer Service Sales Agent

Venus Beauty Supplies
09.2017 - 03.2019

High School Diploma -

Lycee De Kpodzi
Agbenoxevi Alice Nyakpo