Summary
Overview
Work History
Education
Skills
Timeline
Generic

A'GIANA ALTIDOR

Everett,MA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience

Work History

Barista

Gong Cha
Boston, Massachusetts
05.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Ground beans for espresso shots according to individual customer specifications.

Cashier

Wegmans
Medford, MA
11.2022 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Collected payments and provided accurate change
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Helped customers find specific products, answered questions and offered product advice

Store Associate

Puma
Somerville, MA
08.2022 - 10.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment

Receptionist Assistant

Wisland Georges Insurance
Medford, MA
  • Greeted customers, delivery persons and official representatives
  • Displayed professional standards at reception desk to impress visitors
  • Maintained office supply inventory and placed orders to meet demand
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity
  • Managed office cleaning and sanitizing to comply with infection control protocols

Education

High School Diploma -

Everett High School
Everett, MA
03.2024

Skills

  • Friendly
  • Positive Attitude
  • Organizational Skills
  • Critical Thinking
  • Basic Math
  • Good Work Ethic
  • Active Listening
  • Reliable & Trustworthy
  • Flexible Schedule
  • Food Preparation
  • Coffee expertise
  • Menu Memorization
  • POS Systems
  • Opening and closing duties
  • Cash Handling

Timeline

Barista

Gong Cha
05.2024 - Current

Cashier

Wegmans
11.2022 - Current

Store Associate

Puma
08.2022 - 10.2022

Receptionist Assistant

Wisland Georges Insurance

High School Diploma -

Everett High School
A'GIANA ALTIDOR