Amanda Krogh
Zebulon,NC
Summary
A high-performing Medical Office Assistant with numerous years of experience and enjoys building long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Overview
19
19
years of professional experience
Work History
Medical Office Assistant
Capitol Pediatrics/UNC Pediatrics at Wakefield
Wake Forest, NC
04.2005 - Current
- Providing excellent customer care while supporting them with their needs
- Answering phones and scheduling appointments for multiple offices
- Providing an efficient check in/out process
- Proficient in the EPIC system and MyChart
- Confirming and/or updating patient information to complete the registration process
- Added insurance to improve insurance claim accuracy
- Verify insurance through NC tracks and other major insurance companies using One Source
- Consistently collect past due balances and proper co-pays, ensuring maximum revenue
- Performing clerical duties (scanning medical records, faxing doctor orders, forms, etc.)
- Working closely with providers and clinical staff to ensure a productive and cohesive schedule
- Assist in training new hires
Education
High School Diploma -
Bunn High School
Bunn, NC06-2003
References
- Dr. Wendy Taylorbook - retired provider from UNC Pediatrics at Wakefield
919-395-8185/Wendy_taylor_book@yahoo.com
- Karen Hunsinger - previous clinical coordinator for UNC Pediatrics at Wakefield
919-801-5713/Amyalecjacob@yahoo.com
- Diana Kabello - current coworker
919-279-0629/Diana.Kabello@unchealth.unc.edu
Timeline
Medical Office Assistant
Capitol Pediatrics/UNC Pediatrics at Wakefield
04.2005 - Current
High School Diploma -
Bunn High School
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