Aglaie Christophe

Provided assistance to individuals with intellectual and developmental disability

Helped them live more independently and participated in their communities

Offered support with daily activities, social engagement, and personal growth

Empowered the individuals to achieve their goals

Advocated and ensured individuals can make choices about their lives and access the support they need

• Developed individualized service plans to address client needs and goals.
• Coordinated resources and referrals to enhance family support systems.
• Facilitated group sessions to foster community engagement and parenting skills.
• Provided crisis intervention support, ensuring immediate assistance for clients in need.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
• Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
• Assisted teachers in developing individualized education plans for students with diverse learning needs.
• Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
• Supported implementation of assistive technology tools to enhance learning experiences for students with disabilities.

• Coordinated patient care plans to ensure comprehensive support for individuals and families.
• Managed scheduling of appointments, ensuring timely access to services for clients in need.
• Developed educational materials on health management, promoting awareness and adherence among patients.
• Implemented process improvements that streamlined service delivery and enhanced client satisfaction rates.
• Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
• Assisted residents and families in completing applications for Medicaid for long-term care.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Collaborated with team members to streamline workflow during peak hours, improving service speed.
• Developed rapport with regular customers, fostering loyalty and repeat business.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Assisted in training new cashiers on operational procedures and customer service standards.