Agnes Blue
Raleigh,NC
Summary
Detail-oriented professional with expertise in safety compliance, incident reporting, and customer engagement. Proven ability to enhance security measures and improve customer experiences through effective communication and teamwork.
Overview
8
8
years of professional experience
Work History
Sgt Unarmed Officer
Guardiex
Garner , NC
11.2024 - Current
- Monitored security systems to ensure safety and compliance.
- Conducted regular patrols to prevent unauthorized access.
- Responded promptly to alarms and emergencies as needed.
- Documented incidents and prepared reports for management review.
- Collaborated with team members to maintain secure environments.
- Assisted in training new personnel on safety protocols.
- Utilized communication systems for effective coordination during shifts.
- Enforced company policies and procedures consistently on-site.
Sales Representative
Metro by T-Mobile
Raleigh, NC
10.2019 - 11.2024
- Engaged customers to identify their needs and recommend suitable mobile solutions.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Managed inventory levels to ensure availability of popular devices and accessories.
- Processed sales transactions efficiently using point-of-sale systems.
- Built strong relationships with customers to foster brand loyalty and repeat business.
- Collaborated with team members to achieve store sales goals and improve service quality.
- Resolved customer complaints promptly to maintain positive shopping experiences.
- Developed key customer relationships to increase sales.
Food Preparation Worker
Nc State University
Raleigh, North Carolina
07.2018 - 07.2019
- Prepared ingredients for meal service in a fast-paced university dining environment.
- Maintained cleanliness and organization of kitchen workstations and food storage areas.
- Assisted chefs with cooking tasks, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment, including ovens, mixers, and slicers, with precision.
- Collaborated with team members to streamline food preparation processes efficiently.
- Monitored inventory levels and reported shortages to ensure continuous supply availability.
- Followed recipes accurately to produce consistent quality of menu items daily.
- Engaged with customers to provide service and address dietary preferences or concerns.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Education
High School Diploma -
Kittrell Job Corp
06-2012
Some College (No Degree) - Nursing
Fortis College
Smyrna, GASkills
- Customer engagement
- Incident reporting
- Security monitoring
- Policy enforcement
- Team collaboration
- Product demonstration
Timeline
Sgt Unarmed Officer
Guardiex
11.2024 - Current
Sales Representative
Metro by T-Mobile
10.2019 - 11.2024
Food Preparation Worker
Nc State University
07.2018 - 07.2019
High School Diploma -
Kittrell Job Corp
Some College (No Degree) - Nursing
Fortis College