AGNES CHIGUINA
Tacoma
Summary
Dynamic Human Resources Assistant with proven expertise at the Department of Defence - Army, skilled in recruitment management and onboarding coordination. A dedicated team player, I enhanced employee engagement and streamlined administrative processes, ensuring compliance with HR policies while maintaining accurate records. Proficient in payroll processing and fostering a positive workplace culture.
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
36
36
years of professional experience
Work History
Human Resources Assistant
Department Of Defence - Army
Seattle, WA
08.2022 - Current
- Assisted in recruitment processes, including screening resumes and scheduling interviews.
- Coordinated onboarding procedures for new hires, ensuring compliance with Army regulations.
- Maintained employee records and updated databases to ensure accuracy and confidentiality.
- Supported training initiatives by organizing materials and tracking participant attendance.
- Participated in employee engagement activities to foster a positive workplace culture.
- Answered and redirected incoming phone calls for office.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Custodial Worker
NORTHWEST CENTEER
Seattle, WA
03.2018 - 08.2022
- Maintained cleanliness and sanitation standards across all facility areas.
- Operated cleaning equipment, including floor buffers and vacuums, ensuring optimal performance.
- Conducted routine inspections to identify maintenance and safety needs in facilities.
- Trained new custodial staff on best practices for efficiency and safety compliance.
- Developed streamlined cleaning schedules to enhance operational workflows and minimize downtime.
- Implemented effective waste disposal procedures to promote environmental sustainability initiatives.
- Collaborated with facility management to address custodial concerns and improve service delivery.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
Warehouse Clerk
PROFESSIONAL HOSPITAL SUPPLY
Fife, WA
01.2014 - 03.2017
- Managed inventory control processes to ensure accurate stock levels and efficient order fulfillment.
- Operated forklifts and pallet jacks to transport materials safely throughout warehouse facilities.
- Implemented safety protocols, reducing workplace incidents and enhancing team compliance with regulations.
- Coordinated shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments.
- Trained new staff on warehouse procedures, promoting best practices for efficiency and safety standards.
- Conducted regular audits of inventory systems to identify discrepancies and improve accuracy of records.
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
Processing Operator
Medline Distribution Center
02.2012 - 01.2013
- Processed and verified incoming documents for accuracy and completeness.
- Trained new staff on processing protocols and system navigation for optimal performance.
- Filed electronic and hard copy documents to maintain organized records.
- Identified discrepancies in processed documents, taking immediate corrective actions to ensure accuracy and completeness.
- Provided backup support to other clerical staff, further contributing to a positive and collaborative work environment.
SCHOOL AIDE11
DEPARTMENT OF EDUCATION
DEDEDO GUAM
05.1992 - 04.2004
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Supported classroom instruction by assisting teachers with lesson plans and educational materials.
- Fostered student engagement through individualized support and tailored learning activities.
- Monitored student progress and reported observations to enhance instructional strategies.
- Enhanced communication between teachers, parents, and support staff regarding student needs.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
TRANSPORTION OPERATOR
Guam Army National Guard
GUAM
12.1989 - 12.1997
- Operated and maintained complex military equipment to ensure optimal functionality.
- Coordinated logistics for training exercises, enhancing operational readiness and efficiency.
- Monitored safety protocols, ensuring compliance with military standards during operations.
- Trained junior operators on equipment usage and maintenance procedures, fostering skill development.
- Developed standard operating procedures to streamline workflows and improve task execution.
- Led troubleshooting efforts for equipment malfunctions, minimizing downtime during critical missions.
- Conducted regular inspections of machinery and tools to uphold operational integrity and safety standards.
- Maintained accurate inventory records using warehouse management systems.
Education
GED -
GUAM COMMUNITY COLLEGE
MANGILOA GUAMNo Degree - Accounting And Finance
GUAM COMMUNITY COLLEGE
MANIGLOA ,GUAMNo Degree - TRANSPORATION OPERATION
FORT DIX
NEW JESERY01-1990
Skills
- Administrative skills
- Office administration
- Payroll processing
- Maintaining files
- Scheduling
- Team player
- Onboarding coordination
- HR policies
- Recruitment
- Administrative support
- Record preparation
- Recruitment management
- Administrative assistance
Timeline
Human Resources Assistant
Department Of Defence - Army
08.2022 - Current
Custodial Worker
NORTHWEST CENTEER
03.2018 - 08.2022
Warehouse Clerk
PROFESSIONAL HOSPITAL SUPPLY
01.2014 - 03.2017
Processing Operator
Medline Distribution Center
02.2012 - 01.2013
SCHOOL AIDE11
DEPARTMENT OF EDUCATION
05.1992 - 04.2004
TRANSPORTION OPERATOR
Guam Army National Guard
12.1989 - 12.1997
GED -
GUAM COMMUNITY COLLEGE
No Degree - Accounting And Finance
GUAM COMMUNITY COLLEGE
No Degree - TRANSPORATION OPERATION
FORT DIX