Agnes Cullen
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Owner / Co-owner
Cullen Cleaning And Services
06.2020 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Handled problematic customers to maintain excellent customer service
- Managed day-to-day business operations of the small business with co-owner overseeing personnel schedules and handling customer inquiries as needed.
- Increased customer satisfaction by providing personalized service and addressing concerns promptly.
- Collaborated with co-owner on critical decision -making regarding business growth opportunities and strategic partnerships.
- Established foundational processes for business operations.
Food Delivery Driver
Uber Eats
05.2019 - Current
- Maintained positive relationships with customers to promote continued business opportunities.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Operated delivery vehicle safely and efficiently.
- Consistently met organization policy to deliver meals within 30 minutes
- Consistency maintained a 99 percent satisfaction rate.
Senior Personnel Sergeant
Missouri Army National Guard
06.2000 - 05.2018
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Organized and detail-oriented with a strong work ethic.
- Maintained a Secret Clearance, learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Effectively served in the military for a total 24 years and retired.
Education
Associate of Business Administration -
Grantham University
Lenexa, KS12.2017
Skills
- Interpersonal Communication
- Organization and Time Management
- Analytical Thinking
- Microsoft Office
- Attention to Detail
- Calm Under Pressure
- Task Prioritization
- Networking
- Critical Thinking
- Decision-Making
- Excellent Communication
Accomplishments
Received the following awards during service: Meritorious Service Medal, Army Achievement Medal, Army Commendation Medal, Missouri Army Commendation Medal, and Army Fitness Badge.
Completed the following trainings: Master Fitness, Master Resilience Training, Victim Advocate, and Identification Card Training
Timeline
Owner / Co-owner
Cullen Cleaning And Services
06.2020 - Current
Food Delivery Driver
Uber Eats
05.2019 - Current
Senior Personnel Sergeant
Missouri Army National Guard
06.2000 - 05.2018
Associate of Business Administration -
Grantham University