Agnes Erika Castillo
Gomsa Logistics
Laredo,TX
1
Certification
28
years of professional experience
Dedicated Professional experienced in inventory management, dispatch, and operational efficiency. Delivered exceptional service through strong administrative, project planning, and attention to detail. Committed to team success and continuous learning.
Work History
HR Chief Administrator
1 Year- Led cross-functional teams to streamline communication and improve service delivery timelines.
- Directed operational strategies to enhance efficiency across logistics processes.
- Developed training programs for staff, fostering professional growth and operational excellence.
- Coordinated compliance with industry regulations, ensuring adherence to safety and quality standards.
- Analyzed performance data to identify trends, driving informed decision-making for process improvements.
- Cultivated partnerships with vendors, enhancing supply chain reliability and reducing lead times.
- Conducted regular evaluations of staff performance, providing constructive feedback and tailored professional development opportunities.
- Streamlined administrative processes by implementing efficient filing and record-keeping systems.
- Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.
- Negotiated favorable terms with contractors, securing high-quality services at competitive prices.
- Coordinated facility maintenance efforts to ensure optimal working conditions for employees while adhering to safety regulations.
- Reduced expenses for the organization by renegotiating contracts with vendors and suppliers.
Dispatch Coordinator
12 Years 10 Months- Coordinated dispatch inventory schedules with customer service.
- Serviced and transported shipments using various equipment.
- Provided rates and quotes for LTL, volume, and E-commerce shipments.
- Responsible for working on equipment to service and transport shipments.
- Dealt with asses-based Carriers out of Laredo going north bound.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
- Dealt with assès-based Carriers out of Laredo, TX, San Antonio, TX, Louisiana and California providing freight services.
- Managed diverse customer accounts, from large clients to small Texas wineries, ensuring appropriate trailer equipment met specific needs for offloading products from OI Packaging.
- Knowledge in the trucking industry: semi-trucks, drivers log, dry vans, reefers, and flatbeds
Office Manager
6 Years 4 Months- Managed office operations for twenty-six employees, overseeing payroll processing and tax setup. Coordinated order receipt and dispatch, driver assignments, and generated truck repair and maintenance reports to ensure operational efficiency. Participated in sales meetings, trainings, seminars, and customer events to support team objectives and client engagement.
- Streamlined office operations, enhancing efficiency and workflow processes.
- Coordinated schedules and meetings for management, optimizing time management across departments.
- Implemented inventory tracking systems, reducing supply costs and improving procurement accuracy.
Administrative Secretary
1 Year 10 Months- Processed payroll accurately for employees
- Oversaw accounts payable and receivable to maintain financial accuracy and support cash flow.
- Coordinated communication with brokers and carriers to efficiently assign outbound loads.
Education
High School Diploma - COSMETOLOGIST PROVIDED BEAUTY SERVICES, OCCUPATINAL LICENSE, CERTIFICATES AND TRAINING
HIGH SCHOOL DIPLOMA - GENERAL HIGH SCHOOL CURRICULUM
Skills
HR management
Regulatory compliance
Administrative management
Change management
Team oversight
Collaborative teamwork
Customer relationship management
Invoice management
Accounts Receivable | Word | Excel | Blujay Solutions e2open | SAP
Certification
C-TPAT Customs-Trade Partnership Against Terrorism
Timeline
HR Chief Administrator
Gomsa Logistics
09.2025 - CurrentRead More
Dispatch Coordinator
O-I Packaging Solutions
08.2011 - 06.2024Read More
Office Manager
CH Carriers
02.2003 - 06.2009Read More
Administrative Secretary
Werner enterprises
02.1999 - 12.2000Read More
NIXON HIGH SCHOOL
HIGH SCHOOL DIPLOMA from GENERAL HIGH SCHOOL CURRICULUM
Read More
LAREDO INTERNATIONAL ACADEMY OF COSMETOLOGY
High School Diploma from COSMETOLOGIST PROVIDED BEAUTY SERVICES, OCCUPATINAL LICENSE, CERTIFICATES AND TRAINING
Read More