AGNES MALUM
San Jose,California
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
10
10
years of professional experience
Work History
Lead Scrum Master
Wells Fargo
05.2022 - Current
- Facilitated Scrum ceremonies – sprint planning, backlog grooming, daily scrums, sprint reviews and retrospective.
- Helps support the development team and product owner in delivering incremental value each sprint for the products
- Make sure all stories are well sized and have descriptions and acceptance criteria before the start of a new sprint.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Paid attention to detail while completing assignments
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Scrum Master
A IS FOR APPLE
08.2021 - 03.2022
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Worked to provide continuous improvement for product development lifecycle.
- Researched current trends to stay knowledgeable in Scrum methods.
SCRUM MASTER
STMicroelectronics
02.2020 - 07.2021
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Facilitates collaboration for both internal and external teams, identifying risk, resolving conflict,removing impediments, and reducing external dependencies.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Monitored and tracked project progress to support timely completion.
- Ensure teams actions are aligned with the project goals/vision.
SCRUM MASTER
FACEBOOK
01.2019 - 02.2020
- Coaches team in Agile estimation techniques, make realistic commitments and also work closely with the Product Owner.Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.Tracked data from the spring process and report regularly to facilitate understanding of where we are and what can be improved on.Identified and mitigated team risks and impediments (Blocking issues/problems, Critical Defects) on a daily basisMaintaining transparent communication into the team’s work through product and sprint backlogs, metrics, and other cross-functional communicationsFostering proper communication and protecting the team from external interferenceCreating and maintaining an environment of openness, respect and honesty amongst the team
SCRUM MASTER
CITI BANK
03.2016 - 11.2018
- Help team track and resolve impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interferencesTrack team process and success using metrics that promote stability, continuous improvement, understanding, team morale, and delivery of quality softwareDefine and implement metrics to help software development teams measure success and identify problemsFacilitate Agile ceremonies, daily Scrum standup, grooming and planning, and group communication to ensure successful outcomesSupporting and educating the Product Owner, especially with respect to refining and ordering the product backlogEmpowering the team to be self-organizedReinforces problem-solving techniques and helps the team become better problem-solvers for themselvesGuided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.Supported team using servant leadership style and leading by example.Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
SCRUM MASTER
KAISER PERMANANTE
06.2015 - 06.2017
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.Managed implementation of medical administration software.Shielded scrum team from external interference for optimal productivity and success of Agile process.Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.Worked effectively with multiple Scrum teams both internally and off-shore.Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
DIGITAL MARKETING ASSISTANT
QD LEARN
01.2014 - 01.2015
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.Collaborated effectively with advertising and media specialized to boost results from strategic campaigns.Boosted brand awareness by establishing strong web and social media presence.Managed digital projects end-to-end, from initial conceptualizing through final implementation and live monitoring.Collaborated cross-functionally with sales, engineering and product management teams to accomplish shared goals.
Education
BACHELOR OF SCIENCE - MARKETING
UNIVERSITY oF DSCHANG
Certify Cisco Network ( Networking - Computer Networking
Mission College
Santa Clara, CA06.2020
ASSOCIATE - APPLIED SCIENCE
Mission College
Santa Clara, CA06.2020
Skills
- Development team trainings
- Customer interaction
- Microsoft Server
- SQL
- Business intelligence analysis
- Data visualization
- Python
- Database Management
- Risk identification
- Project Management
- Written Communication
- Computer Skills
- Waterfall methodology
Accomplishments
- Certifications:- Certified Scrum Master (CSM) Scrum Alliance 2018
- Cash and food relief to internally displaced victims of on-going crises in Cameroon Volunteering:- PMI Silicon Valley tomatoes sorting at Second Harvest Food Bank 2017NorCal Chapter 2019 to Present
Timeline
Lead Scrum Master
Wells Fargo
05.2022 - Current
Scrum Master
A IS FOR APPLE
08.2021 - 03.2022
SCRUM MASTER
STMicroelectronics
02.2020 - 07.2021
SCRUM MASTER
FACEBOOK
01.2019 - 02.2020
SCRUM MASTER
CITI BANK
03.2016 - 11.2018
SCRUM MASTER
KAISER PERMANANTE
06.2015 - 06.2017
DIGITAL MARKETING ASSISTANT
QD LEARN
01.2014 - 01.2015
BACHELOR OF SCIENCE - MARKETING
UNIVERSITY oF DSCHANG
Certify Cisco Network ( Networking - Computer Networking
Mission College
ASSOCIATE - APPLIED SCIENCE
Mission College