Agnes Mitchell
Atlanta,GA
Summary
Motivated employee with a knack for quickly adapting to fast-paced, high-volume environments. Upholds safety standards and maintains open availability for various shifts. Enthusiastic and reliable, excels in delivering excellent customer service and creating memorable dining experiences for restaurant patrons. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and a positive attitude even in stressful situations and high-volume environments. Organized and dependable candidate who excels at managing multiple priorities while maintaining a positive outlook. Willing to take on additional responsibilities to help the team achieve its goals.
Overview
5
5
years of professional experience
Work History
Picker Packer
Chico's FAS
07.2024 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Increased work hours during busy times to achieve strict shipping timelines.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Shipping and Receiving Clerk
DHL Supply Chain
06.2023 - 07.2024
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Picker Packer
William Carter
05.2022 - 08.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
Package Handler
FedEx
06.2022 - 11.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Shift Manager
Little Caesars
06.2021 - 10.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Reset and refilled machines following major payouts.
Associate,
McDonald's
05.2020 - 03.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Gainesville High School
Gainesville, GASkills
Inventory Management
Order Picking and Packing
Forklift Operation
Shipping and Receiving
Warehouse Safety Procedures
Stocking and Restocking
Basic Maintenance
Team Collaboration
Record Keeping
Load and Unload
Packaging
Sorting packages
Order picking and processing
Pallet jack operation
Contact
Atlanta, GA 30349
Education
Gainesville, GA
Timeline
Picker Packer
Chico's FAS
07.2024 - Current
Shipping and Receiving Clerk
DHL Supply Chain
06.2023 - 07.2024
Package Handler
FedEx
06.2022 - 11.2022
Picker Packer
William Carter
05.2022 - 08.2023
Shift Manager
Little Caesars
06.2021 - 10.2022
Associate,
McDonald's
05.2020 - 03.2021
Gainesville High School
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