Agnes Wypych
Henderson,NV
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level laboratory position. A multitasker with a superior work ethic and a great teamwork mindset always striving to work up within a company. Driven to learn as much material as quickly as possible to maintain trust and reliability in a company.
Overview
13
13
years of professional experience
Work History
Quality Assurance Technician
Well's Enterprises
Henderson, NV
08.2022 - Current
- Inspected finished products for quality and adherence to elegance and specifications.
- Maintained and improved product quality by completing sensory, microbiological and production line audits.
- Addressed non-conformance issues, pausing production to correct errors.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Updated inspection journals and daily summary logs with quality-related data.
- Implemented process improvements to increase productivity in quality assurance operations.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
Administrative Assistant
Arm's Unlimited
Henderson, NV
12.2021 - 08.2022
- Received and sorted returned mail and packages to record, dispatch, or distribute to correct recipient or exchanges.
- Created and maintained order history to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence with customers, up to 150 orders per day.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Scan Coordinator
Sprout's Farmers Market
Henderson, NV
08.2021 - 08.2022
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
- Researched scan error sheets and not-on-file prices promptly, corrected errors found and kept log of manual retail price changes.
- Gained and maintained knowledge of products within store and promptly responded to customer questions.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
Assistant Project Manager
Hot Shots Imaging
Boulder City, NV
04.2010 - 08.2021
- Generated weekly, monthly and daily status reports for helpful progress tracking.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Mentored and guided staff, up to 15 employees, to enhance performance and exceed customer expectations.
- Reported regularly to managers on project budget, progress and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain fully staffed shifts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed and updated tracking spreadsheets for sales monitoring and reporting.
Education
Bachelor of Science - Microbiology
University of Nevada, Las Vegas
Associate of Science - Computer Science
Upskillist
Skills
- Current Good Manufacturing Practices (CGMP)
- Inspection Reports
- Microbiologic Testing
- Verbal and Written Communication
- Line Checking
- Log Files
- Staff Training
- Schedule Oversight
- Inventory Control
- Employee Motivation
- Microsoft Office Suite
- Superb Time Management Skills
Timeline
Quality Assurance Technician
Well's Enterprises
08.2022 - Current
Administrative Assistant
Arm's Unlimited
12.2021 - 08.2022
Scan Coordinator
Sprout's Farmers Market
08.2021 - 08.2022
Assistant Project Manager
Hot Shots Imaging
04.2010 - 08.2021
Bachelor of Science - Microbiology
University of Nevada, Las Vegas
Associate of Science - Computer Science
Upskillist