Driven professional with a diverse background, skilled in client relationship building and excellent communication. I excel in environments requiring attention to detail and robust problem-solving. Proven track record in improving customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant Horse Trainer
Counting Stars Performance Horses
02.2021 - Current
Maintained detailed records of each horse's training progress, each horses' medication, supplements, feeding diet, and unique individual needs
Established strong rapport with horse owners, providing regular updates on their animals' development and answering any questions or concerns they may have.
Supported younger or inexperienced staff members in learning proper horse handling techniques, promoting a positive work environment for all team members.
Collaborated with veterinarians to monitor horses'' health and address any medical concerns promptly including giving first aid and administering medications
Ensured safe and clean living environments for horses by overseeing stable management and daily care routines.
Sales Representative
Boost Mobile
08.2018 - 11.2020
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
EMT Student Intern
Kaiser Permanente- South Sacramento Emergency Room
01.2019 - 05.2019
Expedited life-saving interventions by rapidly assessing patients' conditions based on vital signs, symptoms, and medical history
Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
Collaborated with medical professionals to communicate patient needs with accuracy and speed
Communicated with patients about pain, comfort, and needs during transportation and while at the hospital
Education
Associate of Science - Biology
Cosumnes River College
Sacramento, CA
12.2023
High School Diploma -
Franklin High School
Elk Grove, CA
05.2018
Skills
Bilingual in English and Spanish
Sales experience
Management
Client Relationship Building
Records Management
Customer Service
Problem-Solving
Attention to Detail
Multitasking Abilities
Excellent Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Horse Trainer
Counting Stars Performance Horses
02.2021 - Current
EMT Student Intern
Kaiser Permanente- South Sacramento Emergency Room