Ariel Sbarra
Grafton
Summary
Dynamic professional with a strong background in client communication and staff training, honed at Bauer Cutting Horses and Maurice's Clothing Store. Proven ability to enhance customer satisfaction and drive sales through exceptional service and effective team leadership. Skilled in records management and fostering positive client relationships, ensuring operational success.
Overview
11
11
years of professional experience
Work History
Assistant Horse Trainer
Bauer Cutting Horses
01.2015 - Current
- Provided customer service to current clients and possible clients
- Maintained the health and wellness of the horses
- Provided treatment for minor horse injuries
- Maintained clean stalls
- Trained horses
- Traveled with customers and horses to shows and coached them through their runs
- Showed customers horses
- Instructed students in horsemanship and specific riding skills.
First Assistant Manager
Maurice's Clothing Store
11.2019 - 04.2025
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and gave constructive feedback to improve skills.
- Set goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive store success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained new hires
- Traveled to other store locations to help train employees, help catch up on store tasks and/or cover shifts.
- As credit captain I created and led our district stores in fun ways, to reach company credit goals.
Education
No Degree - Criminal Justice
Pierpont Community And Technical College
FairmontHigh School Diploma -
Grafton High School
Grafton01-2026
Skills
- Client communication
- Sales experience
- Patience and persistence
- Records management
- Teaching
- Client relationship building
- Staff training and development
- Customer service
- Team leadership
- Employee supervision
- Multitasking and organization
- Adaptability and flexibility
- Scheduling and planning
Timeline
First Assistant Manager
Maurice's Clothing Store
11.2019 - 04.2025
Assistant Horse Trainer
Bauer Cutting Horses
01.2015 - Current
No Degree - Criminal Justice
Pierpont Community And Technical College
High School Diploma -
Grafton High School