Agustin Celaya

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
• Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.

• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Checked all fire and life safety systems and equipment for proper placement of properties including fire alarms, sprinkler systems and smoke detectors.
• Conducted through tests and inspections of gear, equipment and tools to stay ready for every fire.
• Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Loaded mulch, pine straw, sheetrock, stones and marble etc.