Agustin Davila
Roy
Summary
Recent IT graduate with hands-on training in troubleshooting, hardware support, and networking fundamentals. Currently pursuing CompTIA A+ and Security+ certifications. Seeking a IT position to apply technical skills and deliver reliable customer support.
Overview
3
3
years of professional experience
Work History
Transit Bus Operator
Utah Transit Authority
Salt Lake City, UT
12.2025 - Current
- Conducted pre-trip inspections to maintain vehicle readiness and safety standards.
- Provided exceptional customer service to enhance passenger experience consistently.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Responded to customer requests for products, services, and company information.
Bus Operator
Mv Transportation Inc.
Ogden, UT
07.2023 - 12.2025
Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Provided exceptional customer service by assisting passengers with inquiries and addressing concerns.
- Maintained accurate logs of passenger counts, routes, and incidents during shifts.
- Trained new operators on safety protocols and company procedures.
Education
Information Technology -
Ogden Weber Technical College
Ogden, UT02-2026
High School Diploma -
George Washington High School
Ogden, UT05-2020
Skills
- Operating Systems: Windows 10/11
- Hardware: PC assembly, troubleshooting, peripherals
- Software: Microsoft Office 365
- Troubleshooting: System errors, connectivity, virus removal
- Customer Support: Communication, documentation, problem-solving
Timeline
Transit Bus Operator
Utah Transit Authority
12.2025 - Current
Bus Operator
Mv Transportation Inc.
07.2023 - 12.2025
Information Technology -
Ogden Weber Technical College
High School Diploma -
George Washington High School
Experience
IT work Labs/Projects
- Diagnosed and resolved hardware and software issues
- Installed and configured operating systems
- Assisted others with troubleshooting
- Documented solutions in help desk-style scenarios
- Built and configured computer systems
- Practiced troubleshooting and system upgrades