Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
5
5
years of professional experience
Work History
Owner/Operator
S&M Hot Shot Transportation
07.2023 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Generated revenues yearly and effectively capitalized on industry growth.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Trained and guided team members to maintain high productivity and performance metrics.
Logistics Manager
Alaniz Hot Shot Services LLC
01.2023 - Current
Monitored logistics performance and identified improvement opportunities.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Negotiated transportation and logistics contracts to reduce shipping costs.
Coordinated driver dispatch to accomplish daily delivery requirements.
Resolved shipping discrepancies by coordinating customer and courier communications.
Directed shipping and receiving of wide range of products daily.
Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Improved inventory accuracy by developing and implementing enhanced control systems.
Kept corporate departments and customers updated on critical shipments.
Led third-party vendors in achieving delivery time and cost targets.
Developed and implemented web-based tracking systems for improved monitoring.
Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
Organized records of vehicles, schedules and completed orders.
Tracked production and quality control systems to proactively identify deficiencies.
Reviewed established business practices and improved processes to reduce expenses.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Conducted research to address shipping errors and packaging mistakes.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Prospected for leads to build pipeline and convert to sales opportunities.
Driver's Assistant
MS Serrano Construction...
02.2019 - 12.2022
Displayed very good communication and customer service skills.
Assisted driver with product or package deliveries to residential and commercial locations.
Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Lifted and carried packages weighing up to [Number] pounds.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Monitored traffic conditions to proactively suggest reroutes to avoid delays.
Maintained clean, orderly work environment free of hazards.
Drove forklifts, pallet jacks and other equipment to move materials.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Education
Trade School Better Education Program - Professional Truck Driving Course
Austin Community College
Austin, TX
04.1995
Skills
Team Oversight
Client Service
Investor Relations
Verbal and Written Communication
Sales Leadership
Customer Relations
Business Development
Budget Development
Staff Training
Coaching and Mentoring
Hiring and Staffing
Contract Negotiation Expertise
Project Estimating
Operations Management
Cash Flow Optimization
Strategize Plans
Commercial Maintenance
Operational Efficiency and Safety
Merchandising
Negotiation
Timeline
Owner/Operator
S&M Hot Shot Transportation
07.2023 - Current
Logistics Manager
Alaniz Hot Shot Services LLC
01.2023 - Current
Driver's Assistant
MS Serrano Construction...
02.2019 - 12.2022
Trade School Better Education Program - Professional Truck Driving Course
Austin Community College
Similar Profiles
Andrea Di LiziaAndrea Di Lizia
Manager at Hot Shot CoffeeManager at Hot Shot Coffee