Agustin Meyer
Grand Prairie,TX
Summary
Professional supervisor offering over 5 years of expertise in supervising and training hundred's of employees working in large dock settings. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and developing new dock operations to ensure maximum efficiency. Proven track record of improving systems and processes to meet company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Dispatch Supervisor
Old Dominion Freight Lines
09.2021 - Current
- Directed dispatching, routing, and tracking of over 100 fleet vehicles.
- Supervised team of over 200 employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Communicated with dock supervisors to facilitate proper loading and unloading of orders.
- Ensure all guaranteed and priority shipments made service for the customers.
- Lead the night time dispatchers to accomplish our nightly goals.
- Work with central dispatch to help service more freight throughout the region.
Bartender
The Fort Worth Club
02.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upheld strict regulations for safe alcohol service and food safety.
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Dock Supervisor
AAA Cooper Transportation
12.2016 - 09.2021
- Managed team of 75 dock hands to facilitate domestic and international shipments.
- Improved employee performance by 50% through coaching and feedback.
- Reported and established key performance metrics to monitor and meet company goals.
- Implemented loading dock process and productivity improvements.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Communicated with drivers to inform freight loading and unloading schedule and other relevant information.
- Loaded, unloaded, and sorted freight as part of accurate and efficient weekly shipments.
- Traveled to service centers throughout the country to implement new dock operations to ensure efficient work days.
- Monitored production levels and implemented measures to increase output.
- Resolved conflicts between team members and addressed complaints or grievances.
- Learned and dispatched P&D and Linehaul operations to assist when needed.
- Trained in the over short and damaged department to assist in making sure all freight finds a home.
- Coded and established a new inbound cross dock system.
- Took over all appointments and how we process the appointments. Went from holding over three hundred shipments a day to less then a hundred.
- Determined staffing needs, developing schedules to staff all shifts.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Server
The Dallas World Aquarium
08.2012 - 02.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Education
Business Administration
Mountain View College
Dallas, TXSkills
- Dock and Management
- Operational Efficiency
- Active Listening
- Critical Thinking
- Coaching and Training
- Production Coordination
- Operational Safety
- Time Management
- Performance Goals
- Dock Safety
Timeline
Bartender
The Fort Worth Club
02.2022 - Current
Dispatch Supervisor
Old Dominion Freight Lines
09.2021 - Current
Dock Supervisor
AAA Cooper Transportation
12.2016 - 09.2021
Server
The Dallas World Aquarium
08.2012 - 02.2017
Business Administration
Mountain View College