Agustin Tavares
Sterling,IL
Summary
Dynamic Slot Technician with a proven track record at Gold Rush Gaming, excelling in hardware troubleshooting and customer service. Adept at enhancing machine performance through effective repairs and adjustments. Willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Real team player committed to high levels of job performance. Positively interacts with customers and employees.
Overview
7
7
years of professional experience
Work History
Slot Technician
Gold Rush Gaming
03.2025 - Current
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
- Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
Fulfillment Operator
Halo Branded Solutions
04.2022 - 10.2024
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Fresh Cap Associate
Walmart
04.2019 - 03.2021
- Received and unloaded store merchandise from third-party vendors.
- Inspected shipments for damages or defects and recorded discrepancies or damages.
- Processed freight by verifying units received and unpacking and processing merchandise.
- Processed merchandise by scanning items to verify receipt.
Team Member
Hardees Restaurant
11.2018 - 04.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Applied Science - Network Administration
Morrison Institute of Technology
Morrison, IL05-2021
Skills
- Windows Operating System
- Hardware and Software Installation
- Computer Troubleshooting
- Computer Imaging
- Customer Service
- System Upgrades
- Computer Hardware Knowledge
- Desktop Installations
- Computer Configurations
- Attention to Details
- Clear Communication
- Critical Thinking
Timeline
Slot Technician
Gold Rush Gaming
03.2025 - Current
Fulfillment Operator
Halo Branded Solutions
04.2022 - 10.2024
Fresh Cap Associate
Walmart
04.2019 - 03.2021
Team Member
Hardees Restaurant
11.2018 - 04.2019
Associate of Applied Science - Network Administration
Morrison Institute of Technology