AGUSTINA ROSSATO
MIAMI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Paralegal
The Berman Group - Fully Remote
07.2024 - Current
- Manage 100-120 claims caseload, including auto and personal liability cases from inception to settlement.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide valuable benefits to clients.
- Prepare closing statements, including systematic documentation of liability and injury claims.
- Contact clients to schedule appointments and discuss case progress.
- Interviewed clients to obtain information relevant to cases.
- Negotiate claim settlements, medical balances, and liens.
Case Manager
Michael A. Ruiz P.A.
09.2019 - 07.2024
- Manage caseload of 150-200 claims, including auto and personal liability cases from inception to settlement.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide valuable benefits to clients.
- Prepare closing statements, including systematic documentation of liability and injury claims.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Collaborated with attorneys to develop strategies for each case.
- Interviewed clients to obtain information relevant to cases.
Case Manager
Law Offices of Robert Dixon
05.2016 - 08.2019
- Manage caseload of 120 claims including auto and personal liability cases from inception to settlement.
- Awarded top performer each quarter for settling liability claims over $250K.
- Maintain constant interaction with clients, medical providers, and insurance adjusters.
- Ensure each demand file is complete with investigative documents, insurance information, medical records, medical bills, and verifications of liens.
- Negotiate claim settlements, medical balances, and liens.
- Prepare closing statements including systematic documentation of liability and injury claims.
- Motivated self-starter with significant experience in project management, litigation resolution and supply chain processes.
- Expert in delivering impactful results by finding opportunities to drive process improvement, expense reduction and customer satisfaction.
- Consistently awarded as top performer for proven negotiation and superior communication abilities.
Case Manager
Law Offices of Gonzalez & Associates
05.2012 - 04.2016
- Manage caseload of 150 claims including auto and personal liability cases from inception to settlement.
- Identified and implemented process improvements resulting in a promotion from legal assistant to the case manager in the first 6 months.
- Maintain constant interaction with clients, medical providers, and insurance adjusters.
- Ensure each demand file is complete with investigative documents, insurance information, medical records, medical bills, and verifications of liens.
- Negotiate claim settlements, medical balances, and liens.
- Prepare closing statements including systematic documentation of liability and injury claims.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Miami, FL11.2014
Skills
- Educational Strategies
- Monitoring Visits
- Documentation
- Resource Management
- Documentation proficiency
- Case management
- Written and verbal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Paralegal
The Berman Group - Fully Remote
07.2024 - Current
Case Manager
Michael A. Ruiz P.A.
09.2019 - 07.2024
Case Manager
Law Offices of Robert Dixon
05.2016 - 08.2019
Case Manager
Law Offices of Gonzalez & Associates
05.2012 - 04.2016
Bachelor of Science - Criminal Justice
University of Phoenix
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